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Eureka Forbes L...'s Water Purifier

Open Complaints history

 
 
Eureka Forbes Water PurifierProduct is Worst
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Water Purifier by Eureka Forbes Li...
Filed 13 Days ago by vanisha...CSL 0.32
I purchased a enhance RO water purifier (bill number- 1008597122) After a month I bought this product. (They charged me extra for the extended warranty for 3years) but the warranty is for 2 years, the tap of the purifier starts leaking, cannot store water in it. After sending them many mails and calling them for almost 5-6 times a day...1 day got a call from the technician, he was very rude he changed the tap.But after 2 days it started leaking again and also power in it goes off and on.. Cannot fill the water in it as it’s not working either ways.It’s being a month I’m facing the trouble, nobody came to fix it, Every time I called in to customer services just get the assurance that tech will visit within next 48 hrs but nothing has been resolved..Sick and tired of them, when asked for manager in cust.serv they will say he is not available.Don’t know what to do with this problem now. I want the replacement immediately. I called them 5-6 times a day. Keep sending them mails..Nobody responds. The guy who came to install it stops answering the call after I called him thrice but nothing happened, when they have to sell it they keep calling us and keep visiting us anytime we wanted but now nobody is bothered to listen about the problem we as a consumer is facing, I bought it on installment, after no response from their end after 1 month. I stopped the payment then they called me and I told them if they will not get it fixed I will not pay , they send the tech once but all in vain, it get worsted then it was, I m not at all satisfied with the product, the company, the way they treat their customers..It’s being a month I keep calling their customer serv number which is very hard to reach but this problem is not at all fixed. I want them to come and rectify the effects immediately
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Eureka Forbes Water PurifierProduct is Worst
Click here to report this as fraud for Eureka Forbes Water Purifier
Click here to resolve complaint for Eureka Forbes Water Purifier
Water Purifier by Eureka Forbes Li...
Filed 1 Months ago by akdagar13CSL 0.32
I called the Eureka Forbes Limited on their customer care number 3988333 for purchasing water purifier (purchase bill- 056174, model name- enhance). They called me near about ten times within two days, to sell me the product. But the product got some problem, like the water filter was not working properly. The complaint lodged on 02 Jan 2012 and since then up to 09 Jan 2012 nobody has come to rectify their product. On 02 Jan 2012 I lodged the complaint on their customer care number 39883333. Complaint number 86144583. up to 06 nobody has come. Again I called the customer care number. They told in some time somebody will call you. But nobody called. At last after two hrs i.e. at 1600 hrs I called up again to their number, the reply was we don’t know your address. I gave them the address again but of no use. On 07 Jan 2012 I called. But they don’t have satisfied reply. I want them to come home and rectify the defects immediately.
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