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Consumer Report

India
The following is a consumer report compiled from the various product(s) of The Saraswat Co-operative Bank Limited. It contains statistics of consumer complaints, consumer court data, consumer cases, criticisms, praises, reviews and public interest in general  about the product(s) of this company. This consumer report is only applicable to consumers in India.

The Saraswat Co-operative Bank Limited

The Saraswat Co-operative Bank Limited logo

Consumer Satisfaction Level (CSL)

4.99
(Below Average score out of 10.00)
Company is below average
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Company (also known as)Saraswat Bank
Company PrincipalE K Thakur, Chairman
Company Webpagehttp://www.saraswatbank.com/
Company Phone+91 2224671134
Company Emailuser_retailbanking@saraswatbank.com
Company AddressMittal Court, A wing, 1st Floor, Vidhan Bhavan ...
Nariman Point
Mumbai, Maharashtra
India 400021
Customer Care OfficerH R Karnik, Nodal Officer
Customer Care Phone+91 2224671135
Customer Care Emailuser_retailbanking@saraswatbank.com
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Consumer Feedback

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CSL History

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Click here to see the consumer satisfaction level of a company which quantifies the consumer confidence of a company on a scale of (lowest) 0 to 10 (highest).  Click here to see the detailed trend of consumer satisfaction levels of the company.
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Consumer Court Judgment Data*

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Cases Won (%)

Pie Chart
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Consumerdaddy has no affiliation with The Saraswat Co-operative Bank Limited, any of its competitors, any consumer complaint redressal agencies, consumer courts or consumer forums. Consumerdaddy does not endorse or disapprove the use of its products and merely supplies data regarding consumer complaints, criticisms, praises, reviews and public interest in general about this product reported to us by our website customers / visitors. Data provided in this page is provided as is, without any implicit or explicit guarantees regarding its completeness, accuracy or reliability. Usage of this page must be strictly in accordance with the  terms and conditions of the website. The words consumer and customer are used interchangeably in the industry, so consumer complaints can also be referred to as customer complaints.Consumer Report for India
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Consumer Comments

 
 
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Consumer Reviews and Complaints

 
 
Saraswat Bank Vehicle LoansProduct is Worst
Click here to file similar complaint for Saraswat Bank Vehicle Loans
Vehicle Loans  by The Saraswat Co-operat...
Complaint 6 Days ago by Saurabh...CSL 5.00
I Saurabh Ravindra Patil have applied for car loan of Rs 4.5L from saraswat coperative bank form karve nagar branch on around 28th December 2011 (sanction letter- SCB/RASEC/11-12/CAR/285) Initially I have enquired from Ganesh Nagar branch,Hinjewadi branch,call center and all and confirmed that there was no pre-payment penalty charges . I was told that there would not be any pre payment penalty charges and ROI will be 11.25/11.5 for 3/5 years. My main aim was no pre-payment penalty charges so I apted for this bank for car loan. To my utter surprise in my sanction letter after long run for disbursement of loan it was mentioned 0.5% as pre-payment penalty charges which when I enquired back ,they said that from earlier we have same scheme. So I was cheated in this case. I have risen complain to Mumbai branch and they are in talk with their concerned mgmt but there is no response. I have to complain against this branch against fraud case with the customer of giving wrong information and changing the rates at run time. As a proof I have the email from the customer care which clearly specifies that there are no pre-payment penalty charges as attached. I want them to rectify the defects immediately
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Saraswat Bank Fixed Deposit AccountsProduct is Bad
Click here to submit a complaint for Saraswat Bank Fixed Deposit Accounts
Click here to submit a review for Saraswat Bank Fixed Deposit Accounts
Fixed Deposit Accounts  by The Saraswat Co-operat...
Rated 3.56 1 Year ago by AnonymousCSL 4.99
Because of the compulsion from my friend whose brother in law is a manager in Saraswat Bank,I have started one fixed deposit account in this bank. Somehow, I have completed the maturity period and withdrawn the amount. Their services was very poor and I always felt that for them customer is only secondary. They make unnecessarily delay in processing the documents. To get the quarterly interest, I had to wait for one hour in the bank. I am really not happy with their service and I do not recommend this bank.
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Saraswat Bank Other LoansProduct is Terrible
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Other Loans  by The Saraswat Co-operat...
Rated 1.00 1 Year ago by AnonymousCSL 4.96
Waited for so long to get an application for loan and atlast was asked to come after two days.If this is the perfect service they promise to offer, then they are wrong. I have no words to describe the terrible and pathetic service they provide. I am a senior citizen they did not even ask me if I wanted a glass of water. i kept on waiting at the waiting hall expecting that some one will atttend to me. when I went to open an account in the bank, after i got the application I had to fill it all by myself. Nobody even cared to help me out. When I filled it and gave it to the accountant, he would find many mistakes and tell me to re write it again.
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