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Consumer Report

India
The following is a consumer report compiled from the various product(s) of Marriott Hotels India Private Limited. It contains statistics of consumer complaints, consumer court data, consumer cases, criticisms, praises, reviews and public interest in general  about the product(s) of this company. This consumer report is only applicable to consumers in India.

Marriott Hotels India Private Limited

Marriott Hotels India Private Limited logo

Consumer Satisfaction Level (CSL)

5.00
(Average score out of 10.00)
Company is average
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Company (also known as)Marriott Hotels
Company PrincipalBill Marriott, Chairman
Company Webpagehttp://www.marriott.com
Company Phone+91 2266933000
Company Emailays@jwmarriott.mumbai.com
Company AddressJuhu Tara Road
Juhu
Mumbai, Maharashtra
India 400049
Customer Care OfficerGuy Godet, General Manager
Customer Care Phone+91 2266933000
Customer Care Emailjanet.henderson@marriotthotels.com
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Consumer Feedback

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CSL History

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Click here to see the consumer satisfaction level of a company which quantifies the consumer confidence of a company on a scale of (lowest) 0 to 10 (highest).  Click here to see the detailed trend of consumer satisfaction levels of the company.
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Consumer Court Judgment Data*

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Cases Won (%)

Pie Chart
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Consumerdaddy has no affiliation with Marriott Hotels India Private Limited, any of its competitors, any consumer complaint redressal agencies, consumer courts or consumer forums. Consumerdaddy does not endorse or disapprove the use of its products and merely supplies data regarding consumer complaints, criticisms, praises, reviews and public interest in general about this product reported to us by our website customers / visitors. Data provided in this page is provided as is, without any implicit or explicit guarantees regarding its completeness, accuracy or reliability. Usage of this page must be strictly in accordance with the  terms and conditions of the website. The words consumer and customer are used interchangeably in the industry, so consumer complaints can also be referred to as customer complaints.Consumer Report for India
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Consumer Comments

 
 
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Consumer Reviews and Complaints

 
 
Marriott Hotels Goa Marriott ResortProduct is Spectacular
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Goa Marriott Resort  by Marriott Hotels India ...
Rated 10.00 1 Year ago by AnonymousCSL 5.05
Marriott resort hotel is a luxurious place to spend a holiday in. The hotel is situated near the sea and all its rooms give a nice sea view. There are various options for dinner. All the business places and sight seeing places are near the business hub of Goa and hence is the tourist attraction for many. They provide complimentary services like tea/coffee inside the room. They also provide with shoe polish as a complimentary. There is a bookstore available in this hotel. Apart from that there is a picnic area, barbeque, beauty shop, gaming casino and airline reservation desk. They provide business services like copy service, fax service, messenger service, internet printing, notary public, post and parcel service, secretarial service and translator.
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Marriott Hotels Mezzo Mezzo RestaurantProduct is Worst
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Click here to submit a review for Marriott Hotels Mezzo Mezzo Restaurant
Mezzo Mezzo Restaurant  by Marriott Hotels India ...
Rated 0.00 1 Year ago by AnonymousCSL 4.95
The quality of food and service has been degraded in recent years. The menu and chef have changed and hence the food taste has gone bad. The price is high and the food is not worth the price. The service is very slow and the waiters sometimes serve the food in wrong tables or sometimes forget to service on a table. On sundays, the place is very much full with rush and its hard to find any seats there. The quantity of food served is also less when compared what they served earlier. The dishes served are not filling. They take heavy service tax charges. Once a friend of mine who had a dinner at Mezzo suffered from stomach upset the next day and took a long time recover.
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Marriott Hotels JW MarriottProduct is Excellent
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JW Marriott  by Marriott Hotels India ...
Rated 9.56 1 Year ago by AnonymousCSL 5.05
My brothers marriage was held at this hotel in Chennai. The hotel has a very pleasant and warm atmosphere. The staffs at this hotel are very much helping to the customers and guests. This hotel has a world class bar which is very famous in the locality. We had booked an entire banquet floor for the wedding as well as food. The food was really exquisite and the quality of the food is simply outstanding. The wedding was rocking when the music was turned on and everyone in the hall started dancing.
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