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Consumer Report

India
The following is a consumer report compiled from the various product(s) of LifeCell International Private Limited. It contains statistics of consumer complaints, consumer court data, consumer cases, criticisms, praises, reviews and public interest in general  about the product(s) of this company. This consumer report is only applicable to consumers in India.

LifeCell International Private Limited

LifeCell International Private Limited logo

Consumer Satisfaction Level (CSL)

4.93
(Below Average score out of 10.00)
Company is below average
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Company (also known as)LifeCell
Company PrincipalAbhaya Kumar, ViceChairman
Company Webpagehttp://www.lifecellinternational.com
Company Phone+91 4466367777
Company Emailccche@lifecellinternational.com
Company Address26, Vandalur Kelambakkam Main Road
Keelakottaiyur
Chennai, Tamil Nadu
India 600048
Customer Care OfficerMayur Abhaya, Executive Director
Customer Care Phone+91 1129243320
Customer Care Emailccdlh@lifecellinternational.com
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Consumer Feedback

Consumer Report of Products 1
Public Criticisms9
Public Praises5
Consumer Complaints (Open)0
Consumer Complaints (Resolved)0
Consumer Complaints (Unresolved)0
Consumers Interested4899
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CSL History

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Click here to see the consumer satisfaction level of a company which quantifies the consumer confidence of a company on a scale of (lowest) 0 to 10 (highest).  Click here to see the detailed trend of consumer satisfaction levels of the company.
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Consumer Court Judgment Data*

Consumer Cases (Total Filed) N/A
Consumer Cases (In Last 3 Years)N/A
Consumer Cases Won by CompanyN/A
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Cases Won (%)

Pie Chart
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Consumer Satisfaction Level Summaryratings
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Consumerdaddy has no affiliation with LifeCell International Private Limited, any of its competitors, any consumer complaint redressal agencies, consumer courts or consumer forums. Consumerdaddy does not endorse or disapprove the use of its products and merely supplies data regarding consumer complaints, criticisms, praises, reviews and public interest in general about this product reported to us by our website customers / visitors. Data provided in this page is provided as is, without any implicit or explicit guarantees regarding its completeness, accuracy or reliability. Usage of this page must be strictly in accordance with the  terms and conditions of the website. The words consumer and customer are used interchangeably in the industry, so consumer complaints can also be referred to as customer complaints.Consumer Report for India
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Consumer Comments

 
 
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Consumer Reviews and Complaints

 
 
LifeCell Stem Cell ServicesProduct is Very Bad
Click here to submit a complaint for LifeCell Stem Cell Services
Click here to submit a review for LifeCell Stem Cell Services
Stem Cell Services  by LifeCell International...
Rated 2.44 3 Months ago by AnonymousCSL 4.93
I was looking to choose a stem cell preservation company for my kid. I talked with Cryobank, lifecell, stembyte and cryolife. I found the marketing of lifecell to be most rude and full of ego. "You know we have done it for Ajay Devgan and Kajol". All other companies came to my home to give a presentation. But lifecell person wanted to just do it on phone and wanted a commitment. He told that he will come for presentation, but never came. I have opted for cryolife as I felt they have most advance technologies to preserve 3 types of cells in comparison to 2 of other companies.
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LifeCell Stem Cell ServicesProduct is Spectacular
Click here to submit a complaint for LifeCell Stem Cell Services
Click here to submit a review for LifeCell Stem Cell Services
Stem Cell Services  by LifeCell International...
Rated 10.00 9 Months ago by AnonymousCSL 4.93
I am absolutely satisfied with the service that LifeCell has provided me till date. Lifecell is the only company in India who provide the cord blood stem cells as well as cord tissue stem cells. Lifecell is the oldest and first company in India. And by giving me good services LifeCell has proven that it is the best company in India. Thanks lifecell for giving me good services. Also thanking you for collection procedure as my wife admitted at 3 at Night thou they were there at that time and keep waiting for hours. Thanks LifeCell. Nisha Goyal From Mumbai. Client ID - 100996578
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LifeCell Stem Cell ServicesProduct is Spectacular
Click here to submit a complaint for LifeCell Stem Cell Services
Click here to submit a review for LifeCell Stem Cell Services
Stem Cell Services  by LifeCell International...
Rated 10.00 11 Months ago by AnonymousCSL 4.93
Dear all, My name is Prakash and my wife name is Hymavathi. Recently we have enrolled with Lifecell International. After going through 8 similar companies we have decided to go for it because it is a pioneer stem cell bank. They have given a nice service from collection of sample to sending the lab report on time. More than 30,000 people have stored their baby stem cell with Lifecell. I am very happy and satisfied that i have choosen a specialist stem cell bank for our baby. Mr & Mrs Praksh CRM No 110800013
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LifeCell Stem Cell ServicesProduct is Worst
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Stem Cell Services  by LifeCell International...
Rated 0.00 1 Year ago by AnonymousCSL 4.93
I am another victim who has been duped by Lifecell. My membership number is 100703268. After making the initial payment Rs. 5700 in June 2010, I am yet to hear from them despite making numerous phone calls to their customer care. Every time they say they will get back but never get back. I am yet to receive the welcome kit and contract papers and I seriously doubt if my sample is even preserved. I have spoken to one of their employees Ms Manjusha P who sits in Mumbai. But i did not get a good response. I am really frustrated with my decision of opting Lifecell for my daughter and dont recommend this bogus organisation to anybody. Regards/Prashant
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LifeCell Stem Cell ServicesProduct is Excellent
Click here to submit a complaint for LifeCell Stem Cell Services
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Stem Cell Services  by LifeCell International...
Rated 9.33 1 Year ago by AnonymousCSL 4.93
Lifecell has been doing a wonderful job and has been offering excellent services. i keep receiving periodic updats from them and whenever i have referred a friend to lifecell they have also been receiving factual information on their services. on quality i think they are the best and none can match them in the industry
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LifeCell Stem Cell ServicesProduct is Average
Click here to submit a complaint for LifeCell Stem Cell Services
Click here to submit a review for LifeCell Stem Cell Services
Stem Cell Services  by LifeCell International...
Rated 5.00 1 Year ago by SyedTau...CSL 4.93
Dear Anonymous, If you are really a client of LifeCell then why you have not mention your name and CRM number so that you can be trace and your problem can be solve.Its a public site so it does not mean you can write anything about any company.We all know LifeCell is the best company in this industry and these type of gimmick come and go from competitor side.When elephant move dogs always bark.Pleople are smart enough to find out which is the best for them.
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LifeCell Stem Cell ServicesProduct is Terrible
Click here to submit a complaint for LifeCell Stem Cell Services
Click here to submit a review for LifeCell Stem Cell Services
Stem Cell Services  by LifeCell International...
Rated 1.33 1 Year ago by AnonymousCSL 4.93
Based on my experience, the customer service at Life Cell is worst. They will not send annual storage fee reminder on times. If you make payment online, you can sit back and relax for weeks, as you would not get confirmation of your online transaction despite several follow-ups. Customer executive do not care to respond to your query. Surprise thing is that even they do not care for payment related queries. I am deeply regretting the decision to choose Life Cell as service provider. I would never recommend anyone to go for Life Cell. Life cell website states their commitment as follows. I wonder where are these commitments Commitment to customers:A customer is the most important person in our business. He is the purpose of our existence. Our primary commitment is to serve our customers with pride for their decision to choose us as a partner in their future health. Our commitments to our customers is to 1. Have customer focus in all our efforts and actions 2. Maintain
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LifeCell Stem Cell ServicesProduct is Worst
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Click here to submit a review for LifeCell Stem Cell Services
Stem Cell Services  by LifeCell International...
Rated 0.00 1 Year ago by AnonymousCSL 4.93
Sorry there is a correction. The article GREAT INDIAN FRAUD was not in India Today. It was in THE WEEK issue Feb 7, 2010. All those expecting parents who are looking towards the stem cell technology, please consult this article and research in detail before deciding to part with 2-3 lakh rupees of your life savings. Granted, your childs life is the most precious, but simply throwing away money is not good. You dont have to prove to your unborn child that you love him / her by throwing away money, do you?
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LifeCell Stem Cell ServicesProduct is Worst
Click here to submit a complaint for LifeCell Stem Cell Services
Click here to submit a review for LifeCell Stem Cell Services
Stem Cell Services  by LifeCell International...
Rated 0.00 1 Year ago by AnonymousCSL 4.93
wow, its amazing that people have this little general awareness. There was a major articleabout this same incident in a nationwide magazine. Yet people are writing praises about a company that has pioneered this fraud in india. My heart goes out to all those couples who innocently fell for this scam for the well being of the future of their children.
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LifeCell Stem Cell ServicesProduct is Worst
Click here to submit a complaint for LifeCell Stem Cell Services
Click here to submit a review for LifeCell Stem Cell Services
Stem Cell Services  by LifeCell International...
Rated 0.00 1 Year ago by AnonymousCSL 4.93
Did anyone read the article on India Today titled GREAT INDIAN FRAUD about stem cell companies? If so no one would go and write such comments about a company like LifeCell. They categorically and systematically mislead innocent couples like myself into buying their services when they know fully well that they cannot help my child cure any disease in any manner. And more over who knows if they really store the stem cell... I have never talked to any one who has not been returned their money whenever they have tried to request their sample! Its about time people start speaking from experience rather from bias.
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LifeCell Stem Cell ServicesProduct is Spectacular
Click here to submit a complaint for LifeCell Stem Cell Services
Click here to submit a review for LifeCell Stem Cell Services
Stem Cell Services  by LifeCell International...
Rated 10.00 1 Year ago by AnonymousCSL 4.93
Hello, I am shocked to see the 2 posts by anonymous people. I am an old client of LifeCell and so is my cousin, and neither of us have ever faced any problems with them. My sister-in-law is pregnant now and is in touch with LifeCell and they are as cooperative as they were before. LifeCell is now a part of my family and it is shocking to see such things written about them. I am sure this cant be true. They were in the news recently for successfully banking stem cells which were used to cure a girl of thalessemia. I find LifeCell the best stem cell bank in India and refuse to believe they can play around with people.
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LifeCell Stem Cell ServicesProduct is Spectacular
Click here to submit a complaint for LifeCell Stem Cell Services
Click here to submit a review for LifeCell Stem Cell Services
Stem Cell Services  by LifeCell International...
Rated 10.00 2 Years ago by ChinmayaCSL 4.93
This is really a good company. I already have the service and I think no other company can give such service. They told me that they are 24/7 available and they proved it. I called the concerned person at 2 AM night and they came and do all the things smoothly. Such a nice Company. Always ready to help you with any kind of your query. They have the AABB accredited facility to preserve the stem cell at Chennai. I glad that I preserve my Baby stem cell with this company which is having technical tie-up with worlds first Cord Blood Bank, Cryo Cell International.
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LifeCell Stem Cell ServicesProduct is Worst
Click here to submit a complaint for LifeCell Stem Cell Services
Click here to submit a review for LifeCell Stem Cell Services
Stem Cell Services  by LifeCell International...
Rated 0.00 2 Years ago by AnonymousCSL 4.93
Wow, this is exactly my complaint too. When I actually needed the stem cell, they are saying the sample is corrupted. What is the point in getting back the money I spent with them 2 years ago.... It is a scam! Do not go with lifecell and any of its services. They are the biggest frauds.
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LifeCell Stem Cell ServicesProduct is Worst
Click here to submit a complaint for LifeCell Stem Cell Services
Click here to submit a review for LifeCell Stem Cell Services
Stem Cell Services  by LifeCell International...
Rated 0.00 2 Years ago by AnonymousCSL 4.93
This company is into massive fraud. They charged me almost more than One Lakh rupees three years ago at the time of the birth of my child for stem cell services, which included preservation of the stem cells for 20 years. Now after three years, I have a need for the stem cell and I applied for it. For almost 30 days I have been pushed from one office to another and one representative to another. Now they inform me that the sample cannot be provided and they want me to take the one lakh money I paid 3 years ago and walk away. It is a total scam! I really believe they never stored the sample, and simply charged the money. As per their agreement there is "no guarantee" that they will produce the sample when needed, so I cannot go to consumer court also. All they are responsible for is to give the money back. If so, they can easily deposit the money in a bank for 3 years and never store a single sample, and if and when a sample is needed, they just return the money. Smart way of cheating!
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