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ICICI Bank Limited

The following is a consumer report compiled from the various product(s) of ICICI Bank Limited. It contains statistics of consumer complaints, criticisms, praises, reviews and public interest in general about the product(s) of this company. This consumer report is only applicable to consumers in India.
ICICI Bank Limited logo
Principal:K V Kamath, Managing...
Contact:Charudatta Deshpande...
Phone:+91 1800224848
Email:charudatta.deshpande...
Address:
5th floor, Md Illaya...
Road No 1, Banjara H...
Hyderabad Andhra Pr...
India 500034
Company is Below Average
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Overall Score

4.9714
(Below Average)
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    Consumer Feedback

    Number of Products Tracked
    8
    Public Praises
    Public Criticisms
    Consumer Complaints (Open)
    Consumer Complaints (Resolved)
    Consumer Complaints (Unresolved)
    Consumers Interested
    556
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    Overall Score 12 Month History

    0 0 5 5 5 5 5 5 5 5 5 5
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Overall Consumer Scores of Products

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Consumerdaddy has no affiliation with ICICI Bank Limited, any of its competitors, any consumer complaint redressal agencies, consumer courts or consumer forums. Consumerdaddy does not endorse or disapprove the use of its products and merely supplies data regarding consumer complaints, criticisms, praises, reviews and public interest in general about this product reported to us by our website customers / visitors. Data provided in this page is provided as is, without any implicit or explicit guarantees regarding its completeness, accuracy or reliability. Usage of this page must be strictly in accordance with the  terms and conditions of the website. The words consumer and customer are used interchangeably in the industry, so consumer complaints can also be referred to as customer complaints.
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Public Praise/Criticism
 
 
ICICI Bank Credit CardsProduct is Worst
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Credit_Cards by ICICI_Bank_Limited
Rated  0.44 6 Days ago by AnonymousOverall Score 4.91
This is definitely a very bad service that is being provided by this bank. The bank begs and begs till the moment you agree to get yourself a credit card and right from that moment onwards everything seems to change. They become highly irresponsive and in some cases even arrogant. A couple of my friends even got the first bill to their credit card even before they got their credit card delivered. And another classic case was that of my uncle who continued receiving bills after he wrote to the company that he wished to discontinue usage of the card and destroyed it. Also there are constant nagging calls from the telemarketing personnel regularly updating about any new offers which are not even remotely related to me. Best part of this business is that I got a credit card in my name a couple days back for which I had never applied.
 
ICICI Bank Credit CardsProduct is Worst
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Credit_Cards by ICICI_Bank_Limited
Rated  0.56 19 Days ago by AnonymousOverall Score 4.91
I own an icici credit card for nearly 2 years. Intially i never had any problems with the card or their services. But now i am able to find alot of hidden charged added to my monthly bill. They have really bad customer services. Recently i had lost my card and wanted to block it but they say there is a huge formality for that and we were supposed to go give a letter in person. Then why do they even have phone banking. It was one of the biggest issue which made me change my account to another bank. They charge alot and their services suck. I have known alot of people who have got problems woth their icici accounts and also policies. They really need to imrpove thier entire system and provide better services.
 
ICICI Bank Vehicle LoansProduct is Worst
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Vehicle_Loans by ICICI_Bank_Limited
Rated  0.00 4 Months ago by AnonymousOverall Score 4.95
harass customers without confirming whose fault.used to call me often siting that cheque has bounced from my account.in reality they have never produced those cheques in UBI,Dibrugarh,AMC Branch
 
ICICI Bank Savings AccountsProduct is Excellent
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Savings_Accounts by ICICI_Bank_Limited
Rated  9.78 5 Months ago by AnonymousOverall Score 4.91
Have had an account for four years in the bank now. All requests have been fulfilled within the promised timelines. Their online facilities are a breeze to work with and have worked really well without skipping a beat. Staff are very friendly and professional in dealings.
 
ICICI Bank Fixed Deposit AccountsProduct is Worst
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Fixed_Deposit_Accounts by ICICI_Bank_Limited
Rated  0.33 5 Months ago by AnonymousOverall Score 5.00
If you are planning to make a fixed deposit in to ICICI bank, then u need to have lots of guts. I deposited a sum of about 4 Lakhs, fixing it for a period of five years. When it attained its maturity, they made me run for 3 months behind them. After a long unpleasant ordeal, I got the right amount back
 
ICICI Bank Credit CardsProduct is Worst
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Credit_Cards by ICICI_Bank_Limited
Rated  0.00 5 Months ago by AnonymousOverall Score 4.91
I never knew that ICICI is such a fraudulent bank. I was charged with unknown amount of about 65000. Even upon complaining, there was no proper response from them. In turn, they started following up and were engaged in filthy business of threatening my parents and using abusive language. I paid off the amount of about 65000 under protest to stop them from troubling my parents. I have all the correspondence to take an action against them even now. They have not responded to my queries till now
 
ICICI Bank Savings AccountsProduct is Worst
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Savings_Accounts by ICICI_Bank_Limited
Rated  0.00 5 Months ago by AnonymousOverall Score 4.91
Recently I lost Rs12000 from my savings account, when I tried to withdraw money from ICICI bank ATM machine. When I tried to withdraw money, it said my request could not be processed. Despite that, my money got debited. Even upon complaint, I could not get my money. ICICI is such a fraudulent bank
 
ICICI Bank Savings AccountsProduct is Worst
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Savings_Accounts by ICICI_Bank_Limited
Rated  0.78 6 Months ago by AnonymousOverall Score 4.91
One has to be very careful if he/she is planning to withdraw money from ICICI Bank ATM machines. Twice I lost a chunk of my money during the transaction. On complaining I got back my money only a couple of weeks back. Even the bank officials are not able to give a convincing reply as they say computers may go wrong anytime anywhere. If this has to continue, then beware of these money swallowing machines
 
ICICI Bank Personal LoansProduct is Worst
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Personal_Loans by ICICI_Bank_Limited
Rated  0.00 6 Months ago by AnonymousOverall Score 5.00
I had taken a Personal Loan from ICICI three years back. I closed the same loan last year. During the closure, when i asked for a No Due Certificate, i was assured that i will not receive any outstanding letter from ICICI Bank. Few days back, i receieved a letter from the ICICI Bank informing that the loan is still outstanding.
 
ICICI Bank Credit CardsProduct is Worst
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Credit_Cards by ICICI_Bank_Limited
Rated  0.22 6 Months ago by AnonymousOverall Score 4.91
I am having an ICICI Visa Card which i am not using for past one year. Few days back i received a message on my mobile phone stating that i need to make a payment against my credit card for Rs. 7000, without any details of the debit. I called the customer care but no one is responding to my issue.
 
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