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The following is a consumer report of the Nano from Tata Motors Limited. It contains statistics of consumer complaints, customer criticisms, customer praises, consumer reviews and public interest in general about the product. This consumer report is only applicable to consumers in India.

Tata Motors Nano

From Tata Motors Limited

In Automobiles > Hatch_Backs

Approximate Price INR 100000.00

Report Effective Date September 04, 2010

Daddy Says ''This Product is too new in our database to provide an opinion about.''

Consumer Satisfaction Level (CSL)

3.9618

(Bad Score out of 10)

The Tata Nano is a rear-engined, four-passenger city car built by Tata motors, aimed primarily at the Indian market. It was first presented at the 9th annual Auto Expo on 10 January 2008, at Pragati Maidan in New Delhi, India. Tata has sought to produce the least expensive production car in the world - aiming for a starting price of Rs.100,000 (approximately US$2,000). On February 26, 2009, Tata Motors announced that the commercial launch of Tata Nano will be on March 23, 2009. The prefix nano- derives from the Greek root nanos, meaning dwarf. Nano also means small in Gujarati, the native language of the Tata family, founders of the Tata Group. There are various trim levels available in India.

Consumer Feedback
Public Criticisms
4
Public Praises
1
Consumer Complaints (Open)
1
Consumer Complaints (Resolved)
1
Consumer Complaints (Unresolved)
2
Consumers Interested
224
CSL History

Consumer Satisfaction Levels for Traits

After Sales Support / Warranty Support

Comfort

Design / Elegance

Durability

Economy of Maintenance

Efficiency / Eco-Friendliness

Operational Features / Technology

Safety

Value for Money

Consumer Satisfaction Level Summary

Consumerdaddy has no affiliation with Tata Motors Limited, any of its competitors, any consumer complaint redressal agencies, consumer courts or consumer forums. Consumerdaddy does not endorse or disapprove the use of its products and merely supplies data regarding consumer complaints, criticisms, praises, reviews and public interest in general about this product reported to us by our website customers / visitors. Data provided in this page is provided as is, without any implicit or explicit guarantees regarding its completeness, accuracy or reliability. Usage of this page must be strictly in accordance with the terms and conditions of the website. The words consumer and customer are used interchangeably in the industry, so consumer complaints can also be referred to as customer complaints.

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Consumer Reviews and Complaints

Nano by Tata Motors Limited
Complaint 8 Days ago by krishnan	CSL 3.96
I cancelled the order for purchase of a Nano car by submitting necessary documents to their authorised dealer, Prerana Motors, on 13/02/2010. They have confirmed to me that the cancellation was sent to Tata Motors on 27/02/2010. Despite repeated emails to Tatanano, I have not received the refund of the full payment Rs. 140,200 paid at the time of placing the order. Neither Tatas nor Prerana respond to emails and Tatas phone no. (66373400/3417) is never answered.

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Nano by Tata Motors Limited
Complaint 1 Month ago by sprabhakar	CSL 3.96
Very very poor mileage of just 10.5 Km per litre. I had purchased a Tata Nano L X Sunshine Yellow on 9th November 2009 and to my utter dismay found that the car gave me a mileage of just 10.5 Kms per litre in Chennai traffic. The car has covered around 3600 Kms in the last 8 months. I have carefully tested my car on six consecutive occasions and each time the mileage obtained was only around 10.5 Kms per litre. I have sent any number of mails to Tata Motors but they are just not willing to accept that there is problem with the engine of my car. Initially they attributed this poor mileage to bad driving and gave me a lot of driving tips but recently a team from the Plant came and tested the car and confirmed that the car gave a mileage of only 10.5 Kms per litre They also stated that the same car gave them a mileage of 23 Kms per litre on the Highway. This is obviously a very desperate and ridiculous statement.However, they blatantly refuse to put down in writing the results of the mileage tests they conducted with my car for from 19th to 21st May 2010. I was given a 30 minute presentation on 21st May 2010 by Mr. Gopala Krishnan, Senior Manager Service at Chennai during the course of which he has orally confirmed the following 1. My Nano gave them a mileage of 10.5 Kms per litre when tested by their testing team in the same route that I travel to Office and back in peak time city traffic. 2. My Nano gave them an improved mileage when the testing was done by their testing team at two other time schedules in lesser traffic. 3. My Nano gave them a mileage of 23 Kms per litre when tested by their testing team on the By Pass Road upto Tambaram (Highway) I had purchased this car only after seeing an article in the media in which ARAI had stated that the Nano was the most fuel efficient car in India which returned a mileage of 23.6 Kms per litre. Unfortunately my experience has been absolutely contrary to this claim.

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Nano by Tata Motors Limited
Rated 1.11 2 Months ago by Anonymous	CSL 3.96
I purchased a Naon LX car chassis MAT612251AYC12523,ENG 273MPF101CZYE09286, on 5th Junce. It caught fire on 6th June. Again on 13th June. I observed that this car is totally unsafe and it is worth to rename it as an explosive device. The usage of the car should be totally banned in India. India is progressing. Nano car will ruin the country by creating havoc. The car has a chance of exploding near the petrol tank, gas godown and near the airport. Tata Motors is serving the nation very nicely but the product Nano will degrade its reputation.

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Nano by Tata Motors Limited
Complaint 2 Months ago by jainrah...	CSL 3.96
Hello Sir, I have been allotted a Tata Nano in April,2009 but i have given the request for the cancellation of Tata Nano on 18/12/2009 and requested the refund.Its been more than 6 months i am waiting for my Refund.I dont get any reply from Tata Motors on That.Booking Details:- UID 112553201 RUPAL ARORA C-60,VRANDAVAN MARG,SHYAM NAGAR,JAIPUR INR 1,40,000 PAID VIA CHEQUE NO. 722571 ON BANK OF RAJASTHAN LTD ON 13/04/2009. PLEASE HELP ME..!!

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Nano by Tata Motors Limited
Complaint 4 Months ago by jaindc1	CSL 3.96
We bought the Nano vehicle and immediatly after 10 days we had starting problem. So many time on road we had to push and start the vehicle. This we told to service exicutive. Than he asked about the Battery warrenty card which was not given at the time of delivery of Nano. Than they took the vehilcle for replacement of Battery on 5th of April and since than we are calling and contacting them today is 10th and they have not given the vehicle Back.

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Nano by Tata Motors Limited
Rated 9.56 6 Months ago by Anonymous	CSL 3.96
Tata nano is very popular in India in a short period. It is all because of it cost. It cost only around 1 lakh. I did not used yet but one of my friend is using the Nano near my home. It looks so cute and its some what comfortable to sit. In this small car four members can travel safely. And the technology used Nano was something different from other cars. The greatest advantage is the mileage of the car. It gives more than 15kms per litre. So its the car which is so economical. The middle class peoples also can use cars now. I have decided to book a Nano car by next month. It is a good try by the TATA company.

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Nano by Tata Motors Limited
Rated 0.56 9 Months ago by Anonymous	CSL 3.96
TATA Nano cancellation was done on 30 Sept 2009 and till date i have not received the refund amount of approx Rs 1,40,000/-. Everyday i call up the call centre number they say they are working on it and till date nothing has been done.

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Nano by Tata Motors Limited
Rated 0.44 9 Months ago by Anonymous	CSL 3.96
Nano is an autorickshaw with four wheels. Besides clogging the roads further in Bangalore, I dont think mine or anyone elses Nano has actually done any good. The car is super tacky in its exteriors and interiors. Exteriors is like an egg shell, one tap and it cracks! Interior has rubber beadings stripping out, plastics pealing out and dont even think of durability of the interiors if you plan to leave it out. Of course, with cheap cars come cheap (crappy) service. Any problems with the car, tata says "tata" :)

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Nano by Tata Motors Limited
Rated 2.44 11 Months ago by Anonymous	CSL 3.96
I made an online booking of the car, making an advanced payment of Rs. 14000. However, seeing that my delivery is due only in the year 2010, I cancelled my booking, expecting for a refund according to the agreement. My refund was supposed to be done a month after the cancellation. I made it in the month of July. Its been two months now, until date I am waiting for my money