CONSUMER ALERT! - Tata Motors Indica average on consumer satisfaction level in its consumer report

Your Location is India >

National Cap... >

New Delhi Change

Consumer Report
The following is a consumer report of the Indica from Tata Motors Limited. It contains statistics of consumer complaints, consumer court data, consumer cases, customer criticisms, customer praises, consumer reviews and public interest in general about the product. This consumer report is only applicable to consumers in India.

Tata Motors Indica

From Tata Motors Limited

In Automobiles > Hatch_Backs

Approximate Price INR 500000.00

	NA
(Not ranked)

Report Effective Date Feb 08, 2012

Daddy Says ''This Product is too new in our database to provide an opinion about.''

Consumer Satisfaction

3.99

(Bad score out of 10.00)

Tata Motors Limited is Indias largest automobile company. Tata Motors presence indeed cuts across the length and breadth of India. It offers Indica (Indica Vista, Indica V2, Indica V2 Turbo/ Xeta/Dicor) was one of the first vehicle solutions built by TATA which seriously took all Indian sensibilities into consideration. The product includes Indica V2 (DLE, DLS), Indica V2 turbo (DLS, DLG, DLX), Indica Dicor (DLS, DLG), Indica XETA (GLE, GLS), Indicab (DL, DLE), Indica Vista (1.4 TDI, 1.3 Quadrajet , 1.2 Safire). The primary concept behind the Indica was the inclusion of technology, space, comfort and safety features balanced with style in order to make this car perfect for all family demands. In addition to this, value added features such as the feather-touch Power Steering and quick-stop Brakes to name a few, give the Indica V2 an undisputed edge over its rivals. Why not take a deeper look and discover more enticing features of the Indica V2.

Consumer Feedback

Public Criticisms

Public Praises

Consumer Complaints (Open)

Consumer Complaints (Resolved)

Consumer Complaints (Unresolved)

Consumers Interested

473

CSL History

Click here to see the consumer satisfaction level of a company which quantifies the consumer confidence of a company on a scale of (lowest) 0 to 10 (highest).

Click here to see the detailed trend of consumer satisfaction levels of the company.

Consumer Court Judgment Data*

Consumer Cases (Total Filed)

Consumer Cases (In Last 3 Years)

Consumer Cases Won by Company

42%

* As per National Consumer Disputes Redressal Commission

	Cases Won (%)

Consumer Satisfaction Levels for Features

After Sales Support / Warranty Support

Comfort

Design / Elegance

Durability

Economy of Maintenance

Efficiency / Eco-Friendliness

Operational Features / Technology

Safety

Value for Money

Consumer Satisfaction Level Summary

Consumerdaddy has no affiliation with Tata Motors Limited, any of its competitors, any consumer complaint redressal agencies, consumer courts or consumer forums. Consumerdaddy does not endorse or disapprove the use of its products and merely supplies data regarding consumer complaints, criticisms, praises, reviews and public interest in general about this product reported to us by our website customers / visitors. Data provided in this page is provided as is, without any implicit or explicit guarantees regarding its completeness, accuracy or reliability. Usage of this page must be strictly in accordance with the terms and conditions of the website. The words consumer and customer are used interchangeably in the industry, so consumer complaints can also be referred to as customer complaints.

Print Report

Go to Home

Go to Top

	Consumer Comments

Consumer Reviews and Complaints

Indica by Tata Motors Limited
Complaint 5 Months ago by sunilgarg	CSL 3.99
I purchased a new Tata Indica Xeta Car in August 2006, which started giving consistent problems from the beginning. The problems were so frequent that I have to send the car to TATA’s authorized workshop for around 20 times in the first 18 months that were covered under the warranty. Each time car was kept for 2 to 6 days and repairs were done including changing of parts. Subsequently, the condition became more severe and workshop also started billing heavy amount to me after the warranty period. Under the compelling situation I filed a Complaint (No. 112/2009) with the Consumer Forum, Noida. The District Consumer Dispute Redresser Forum G B Nagar (Noida) passed a detailed order on 21 March 2011 against TATA Motors to take back the defective Tata Indica Xeta Car (UP16M-7808) and return the full cost with some penalty to the customer. However, TATA Motors instead of executing the order has filed an appeal at State Consumer Court, Lucknow and managed a stay against the judgment of District Consumer Court with next date of hearing after seven months. Thus TATA Motors has been able to further delay the resolution for another three years. This has become a case of acute harassment making my life miserable by TATA Motors, first by selling a sub-standard defective car to me then using the financial missile to delay the resolution of my grievance. The car is a big liability on me as after every 500 kms it needs some repair, consuming on my time and money. Please help or suggest some way out to get rid-off my mental and physical torture on account of said car. I want the company to immediately return the full cost of the vehicle along with the compensation.

View Consumer Report

Indica by Tata Motors Limited
Complaint 7 Months ago by mmaiya	CSL 3.99
I purchased Tata Indica V2 (chasis number- MAT600732APJ69905) on Jun 25th. Even though I took the vehicle with temporary registration within a day I found faulty, wiper and the accessories Blue vision doesn’t have remote control. Later I spoke to concern people and they promised me it will be taken care while registration. Within next 2 days I found Gas transfer mechanism is not functioning. First they told me I need to fill full tank then only it works. But even after it is failing, they took my car on July 4th and as of today it was not returned. They told me there is faulty kit and that will replace soon (in between they asked me to take the vehicle but refused becaz I am not ready to accept faulty new car). As of today I am waiting for my new car needs to be delivered. The local dealer is Hanuman motors, where I got pathetic after sale service. I contacted Tata motor still they asking me to take the faulty vehicle, which I am not ready. I sent following email to Tata motors I didn’t get reply so far. First I met Hanuman motors during the month of May, they agreed for car exchange (Maruthi Dezire) and convinced me to go for Indica V2, (but my ignorance I thought it was ev2) but anyway I appreciate their salesmanship, even though I didn’t interested in white color and convinced me to go for white color since later I believe the vehicle is available immediately. Finally I had promised to deliver the car on Jun 25th and they delivered the car...invited me to office 4PM and delivered the car 7:30 PM the reason is insurance goof-up. While delivering the following item not delivered Light bulbs forced them to clean the dirty scratches (screen, near Gas inlet), Remote control for Blue vision, FM radio not working (antenna is missing), Steering cover (promised during delivery), Carpet flooring (promised during delivery). With this I took the car and drove towards home. While driving I found my Wiper is making sound and before reaching home my blue vision mirror is dangling. I told this thing and they promised me to rectify it within 2 days and they took the car on return to me on the same day evening and claimed that they replaced wiper, and seat cover has been put but no steering cover and I reminded then and they put the same. While driving home, I again found wiper making sound and when switch over to gas it works for 5 min and then automatically switchover to Petrol. When I enquired they asked me to put more Gas and maintain pressure, which I did it and but didn’t work. It is been so many days but the car is not repaired. I want them to replace it with a new car. Please help me.

View Consumer Report

Indica by Tata Motors Limited
Complaint 11 Months ago by panickar	CSL 3.99
My car had a starting problem and therefore I called Exide batteries to inspect the car, as despite purchasing a new battery on their advice, the starting problem did not resolve. The old battery Exide was only two years old. Then they asked me to do charge the battery every time at Rs. 100/- per charge. Still the problem did not resolve. Then they sent me on a wild goose chase asking me to repair my alternator, central locking, internal wiring etc costing around Rs. 10,000/-. Finally they sent their staff and after investigation suggested that there was a problem with the car’s heater plug. Therefore I called Tata motors breakdown service, who got the car started and said that I needed to replace the heater plug. I paid Rs. 550/- for the breakdown service and towing. The car was then collected by Tata Motors authorized dealer Bharati Motors, Jogeshwari (E) (full address given below). After the car was taken to the workshop Bharati Automobiles, the works manager Mukul said that I would need to spend around Rs. 20,000/- or Rs. 45,000/- to repair or replace the fuel injection pump respectively. I was shocked at the huge repair cost because contrary to Tata Motors and Exide diagnosis to replace the heater plug which would have cost around 2000/- (two thousand) this diagnosis by Bharati to repair/replace the fuel injection pump costed Rs. 20,000 - 45,000/- rupees. Suspecting exaggerated service from Bharati Automobiles, I asked them to kindly return the vehicle without repairs as soon as possible. However, they retained the car for two-three days despite my visits to collect my car. Finally, when I took inspection, I was shocked to find that fuel was leaking under the bonnet. They assured me that fuel leak was temporary and would stop as they had bled the engine. Surprisingly, they also charged me Rs. 2200/- stating that they had opened the engine already. This was done without my approval and also no cost was mentioned to me. They told that I could not take the vehicle if I don’t pay their inexplicable charges. Having no option I paid the charges and took my car to another garage, who said that the fuel injection pipes were damaged and needed urgent repairs and that’s why the fuel was leaking. They also replaced the heater plug. Total cost around Rs. 1600/- and now my car is working fine since three months. Not only did Bharati Automobiles a) purposefully damaged my car for not approving their exorbitant charges & unnecessary repairs b) put my life at risk as the leaking fuel could catch fire due to engine heat b) charged me for nothing c) provided frivolous advice costing exorbitant amounts for a simple problem. d) Made me visit their workshop several times to get my car back during office hours.

View Consumer Report

Indica by Tata Motors Limited
Rated 1.22 1 Year ago by Anonymous	CSL 3.99
I own a Tata Indica DLS 2006 model. I have a unique problem with the car. The car after it runs for 40 to 50 kilometers and after that I can hear a strange noise from the engine. First I tried ignoring the problem but then after some time the check engine light starts glowing. If I still ignore it and continue then the engine comes to a stop. After starting the car again, it will run smooth for the next 40 to 50 Kilometers and after that the problem starts again. I approached the authorized service station but they fail to help me. They are not able to figure out the problem. At last I had to figure the problem out from a local workshop. The problem was with a sensor on the engine. The sensor costs about Rs.3000. It is ridiculous that the service center is not able to help its consumers.

View Consumer Report

Indica by Tata Motors Limited
Rated 1.67 2 Years ago by Anonymous	CSL 3.99
This car is a sad sad sad attempt by Tata to be in an industry they have no clue about. Besides fuel efficiency I dont think there is anything to comment good about it. It is extremely sluggish, unreliable, high maintenance costs, poor interiors, cheap materials, no comfort... I owned mine for about 6 months before I scrapped it.... the gear box was completely a mess and if I had kept it I would have had to spend another 30,000 rupees on it.

View Consumer Report

Go to Home

Go to Top

Consumerdaddy Support

	Your Facebook Friends Log in to Facebook to see your friends who liked this page.

Consumer Report

Tata Motors Indica

Consumer Satisfaction

Consumer Feedback

CSL History

Consumer Court Judgment Data*

Cases Won (%)

Consumer Satisfaction Levels for Features

Consumer Comments

Consumer Reviews and Complaints