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Consumer Report

India
The following is a consumer report of the LCD Televisions from Mirc Electronics Limited. It contains statistics of consumer complaints, consumer court data, consumer cases, customer criticisms, customer praises, consumer reviews and public interest in general about the product. This consumer report is only applicable to consumers in India.

Onida LCD Televisions

Onida LCD Televisions image
From Mirc Electronics Limited
In Consumer_Ele... > LCD_Televisions  
Approximate Price INR 40000.00
Click here to see the higher ranked product in this category.9
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(Rank out of 24)
Report Effective Date Feb 04, 2012
Daddy Says ''This Product is too new in our database to provide an opinion about.''
Product is bad

Consumer Satisfaction

3.64
(Bad score out of 10.00)
LCD Televisions from Onida include Xaria Series (32Xaria, 42Xaria, 32Xaria thunder, 42Xaria Full HD) and Lexini Series (32 Lexini, 40 Lexini and 46 Lexini). The features may include 400W PMPO, wide sound, meloD audio processing, bass, panel resolution, sub woofer, optimum picture setting, turner PIP, user friendly graphic menu, dynamic contrast ratio, touch screen control panel, PC in and A/V in etc. A liquid crystal display (LCD) is an electronically-modulated optical device shaped into a thin, flat panel. Benefits of LCD technology include lower weight and reduced power requirements when compared to other display types. LCD television screens can also be used as computer.
Consumerdaddy has no affiliation with Mirc Electronics Limited, any of its competitors, any consumer complaint redressal agencies, consumer courts or consumer forums. Consumerdaddy does not endorse or disapprove the use of its products and merely supplies data regarding consumer complaints, criticisms, praises, reviews and public interest in general about this product reported to us by our website customers / visitors. Data provided in this page is provided as is, without any implicit or explicit guarantees regarding its completeness, accuracy or reliability. Usage of this page must be strictly in accordance with the  terms and conditions of the website. The words consumer and customer are used interchangeably in the industry, so consumer complaints can also be referred to as customer complaints.Consumer Report for India
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Consumer Comments

 
 
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Consumer Reviews and Complaints

 
 
Onida LCD TelevisionsProduct is Worst
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LCD Televisions  by Mirc Electronics Limited
Complaint 1 Month ago by asathianCSL 3.65
I purchased a LCD TV during Aug 08, 2011 (The LCD set is 32LCO32DMSH103L with serial number 4001455, manufactured in 05/2011. It is 32 inches size, invoice number- 0005893). The LCD is started giving problems such as distorted picture like ghost images. Also only green and blue combination without red picture and some black patches in LCD screen at top right corner. In total the set is not suitable for viewing as the display was only blurred images with rare combinations of color. In November first week informed ONIDA Company. As per their advice the set was handed over to Vasanth Co., Chengelpattu on 15.11.2011. At the time of its hand over it was reported that it will be returned within 10 days. On 30th November one mail was send to enquire its status where it was declared that it is not ready. Second mail send on 12.12.2011 and still it is not ready. Now I feel myself has been cheated by supplying me a problematic set worth of Rs. 24800 by the ONIDA and Vasanth Co. Jointly. No actions are being taken by the Dealer or company to attend the fault and return the set. Even though warranty states that the set will be taken by company expenses, they asked me to deliver the set to the dealer for checking I have done it to get it back at the earliest. The service bill issued for handing over the set is No. 1128 dt. 15.11.2011. When contacting over phone, the service group is telling so many excuses like 4 more days, next Monday, item should come from Mumbai, technicians not available, indent placed, spares not available etc, etc. and prolonged this much time. I want them to immediately replace the LCD.
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Onida LCD TelevisionsProduct is Worst
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LCD Televisions  by Mirc Electronics Limited
Complaint 3 Months ago by ashokkeoteCSL 3.65
I have bought a 32 inch Xaria lite lcd TV with Bill Number 33614400937, Model Number Lo32xrtbl, Serial Number 9c4000046 and its not working from last 2 month immediately after problem i informed to service engineer he attended and found that power supply unit was not working and to be replaced he told that he will indent the same and replace that part within week but when it was not attended after 15 days also i send email to company and contacted Mr. Gururajan from cuddlore 9345344108 and after 2 days to shridhar in Chennai office 9790958732 they told that it will be ready within week but 2 months are over but still it was not replaced and my tv is still not working my TV is not under guarantee and i am ready to pay the price of spare. The company should fix all the problems of my TV as soon as possible.
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Onida LCD TelevisionsProduct is Worst
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LCD Televisions  by Mirc Electronics Limited
Complaint 5 Months ago by APSSsinhaCSL 3.65
With due respect I beg to submit the following grievances against the Service Centre, New Delhi for your kind information and necessary action as deemed fit. I purchased one Onida LCD TV LCO32DBL on 31 Oct 2010 from the dealer, Shamlal Krishan Lal, 1/206/28, Sadar Bazar, Delhi Cantt-110010, the authorized dealer. The TV was functioning nicely up to Jun 2011 and after that it started giving problem. The problem is that picture of the TV automatically vanishes after running for 3 to 4 hours at a stretch. I am in the thought that the problem may be occurring due to overheating. After giving rest for 2 to 3 hours when the TV is switched on, it starts functioning properly. I lodged the complaint in your Delhi Onida Customer Care Centre in tele No 011-39889000 on 09 Jul 2011 (The complaint No was 11070676380761). Next day the engineer Mr. Suraj came to attend the complaint. When the TV was switched on, the TV was functioning properly. I narrated the problem to him. He simply left without doing anything. In the evening the same problem again started. I lodged the complaint to Customer Care Centre on 16 Jul 2011 (The complaint No was 11070666381471). After my telephonic reminders the TV was taken by the company people of Adonis Electronics Pvt Ltd, A-19, B-1, Mohan Co-Op, Industrial Estate Opposite NTPC Mathura Road, Badarpur New Delhi-110044 on 18 Jul 2011. On 29 Jul 11 the TV was returned back by the Company saying that the problem had been rectified. When I switched on the LCD I found that the problem was still persisting. I again lodged the complaint to Customer Care Centre on 31 Jul 2011. (The complaint No is 11070666382730). I am sorry to inform you that I contacted several times with one Mr Sanjeev of Adonis Electronics Pvt Ltd and he told me that the problem may be occurring due to wall mounting of the LCD. The reply does not seem to be satisfactory. Since there is provision for wall mounting in the LCD, such a vague reply should not be given. However, I contacted Mr Naresh, reported to be told as the Incharge of the Service Centre, on 13 Aug 11 and 14 Aug 2011. On 14 Aug 2011 Mr Suraj, the engineer had come and replaced one small board of the TV but thereafter the problem started more vigorously. Previously before the replacement the picture was at least coming for a little while but after the replacement the picture is completely stopped to be coming. I feel confident that the engineer is simply killing the air without identifying the actual defect. Since then I have tried to contact Mr Naresh to apprise of the problem but he did not feel it pertinent to attend to my telephone. Thereafter I contacted Mrs Lalita, reported told as the Incharge Delhi Region and she assured me of getting the needful done but sorry to say that nobody has turned up. On 26 Aug 2011 I again contacted Mr Suraj. He told me that he is on leave and advised me to contact Mr Ramjilal. I contacted him. He told me that big board of the TV needs to be replaced. They have already placed the demand and they are expecting to receive it by 30 Aug 2011. On receipt of the part the board will be replaced. But till date nothing has been done. I want them to fix the issue immediately.
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Onida LCD TelevisionsProduct is Worst
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LCD Televisions  by Mirc Electronics Limited
Complaint 5 Months ago by mjayakumarCSL 3.65
I purchased an onida 32" XRMBL model LCD TV Bought from Vasanth&Co Chennai Purasai Branch (invoice number- 10H4001626). Brand new TV was not working and they replaced 3 times. Again I launched complaint on Apr6th (call no is 11044876380193). Against this complaint from Ayanavaram service station they visited several times and said requested spare not available. After follow ups I got replacement TV (32 Plus model) on July9th Saturday. But I am not happy because the replacement TV is inferior in features. As per my knowledge some of the features like Gaming Interface, PIP, touch Keys not available in the replaced model. How can I accept inferior model as replacement. For the suffering customer (from the Day1 of purchase) they should have replaced superior model. I want them to replace it with a superior model.
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Onida LCD TelevisionsProduct is Worst
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LCD Televisions  by Mirc Electronics Limited
Complaint 1 Year ago by Abhishe...CSL 3.65
I have a specific complaint towards Onida LCD Model No.32LM100F & SL Number 4000777 purchased from Vijay Sales Price Borivali W in Mumbai. An Onida customer for the last 15 yrs but this incident has deeply hurt our sentiments as a family as well as the service levels ONIDA Mirc Electronics has been providing via Adonis Electronics P.Ltd. Problem started when i was based out of Bangalore in November 2008, I paid Rs.21,124 Cash Memo 28201 December 20,2008 for some fault in the LCD at Adonis Electronics P.Ltd. Mahalaxmipuram, Bangalore Mr.Nagaraj Mobile no 09916908100 & Mr.Prasanna were handling the case and the part was changed without showing me and my prior permission & kept following up for 45 days I was posted in Delhi & in December 09, the remote had a problem, the new remote came after 2 months & paid Rs.600 (Cash Memo North 11059) on 17 /02/ 2010. I got this from Adonis Electronics P.Ltd (West Mukherjee Nagar) Executive Mr.Nanak.. 4) On 16/04/2010, picture was not coming but the sound was and i complained it to Adonis Electronics, Delhi & they finally told me to bring the LCD to the Mukherjee Nagar outlet which i did. (Job No. 1004695380020) Problem detected was that Inverter Board not working and the LCD was handed over to me on 24/5/2010, Mon, I paid an amount of Rs10000 (Cash memo North 10642). The estimate given to me was 7k by Ravi & the replaced part as usual was not shown at the time of delivery. Again I had to follow-up, literally a cheating on the customer. Again after 3 days, the picture was not coming but sound was coming, this time the LCD was picked up by Adonis, Mukherjee Ngr and they delivered it on June 30th,2010. The Duracell remote cells were taken out and the staff had seen a 3 hour long movie in the outlet. Since August 17,2010, the same problem is coming and i have lodged a complaint with Adonis and the executive came in today to check the system, again Inverter Board not working. The employees handling the complaint are Devraj, Praveen, Alam, Madhu, Center Manager Mr.SP.Rajput 5) Again my LCD has gone on August 23,2010, received on Friday evening 7 PM Sept 10,2010 & it again stopped working on Sunday the 12th September,2010. I was trying to contact Mr.Tomar on Sunday but no response from the Adonis, Badarpur as they never pick up the phones/ call back. Monday 13 September, 2010, finally managed to contact the Adonis people and had a word with Manju. Fresh compliant no. 1009096380666 6) Engineer Mr.Ramji Lal visited on Thursday, Sept 16th - 4pm in the evening. Mobile no. 9350852822. The back light panel is faulty now and will either be replaced or the set to be changed. They arranged a recall of the LCD on September 20th, 2010 7) Received a call today at 1639 hrs on October 8 ,2010 from Ms.Lalitha, Adonis Electronics,Badarpur Office 9350852796 . She had communicated to me just last week that the panel of the LCD will be replaced and is on the way from Mumbai, today she is saying that the panel cannot be changed/replaced and the company had stopped manufacturing them. (Recorded conversations are with me) Ms.Lalita has offered that the old set can be replaced and I have to give an addl 17000 for the new TV which is around 23000..this is a real funny customer experience as they have been fooling us from Day 1.First I buy an LCD of 70000, then I give Adonis around 32000 for its repairs (All bills are with me for reference). Now when they cannot rectify it or part not available, they tell me to shell out another 17000 to get a new one.
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