Corner

Consumer Report

India
The following is a consumer report of the International Flights from Air France. It contains statistics of consumer complaints, customer criticisms, customer praises, consumer reviews and public interest in general about the product. This consumer report is only applicable to consumers in India.

Air France International Flights

Air France International Flights image
From Air France
In Travel > Airlines > International
Approximate Price INR 35000.00
Report Effective Date September 03, 2010
Daddy Says ''This Product is too new in our database to provide an opinion about.''

Consumer Satisfaction Level (CSL)

4.5242
(Below Average Score out of 10)
Product is Below Average
Air France is one of the worlds largest airlines that is based in Paris, France. Air France operates worldwide scheduled passenger and cargo services to 185 destinations in 83 countries. Air France has three primary classes of international service, they include LEspace Première (First), LEspace Affaires (Business), and Tempo (Economy). European short-haul flights feature Tempo class service. For flights to the Caribbean and Indian Ocean, a premium economy class, Alizé, is also offered, and a Premium Tempo class has been announced for select international routes. Inflight entertainment via AVOD (Audio Video on Demand) is available in select cabins. Flying Blue, the frequent flyer program of Air France, awards members points based on miles traveled and class of service. The program is divided into standard (Ivory) and Elite (Silver, Gold and Platinum) statuses.
Corner
Authenticity / Transparency / Ethicsratings
Comfortratings
Customer Friendliness / Loyalty & Promotional Programsratings
Hygieneratings
Infrastructure / Facilitiesratings
Professionalism / Qualification of Staffratings
Punctualityratings
Safetyratings
Value for Moneyratings
Consumer Satisfaction Level Summaryratings
Corner
CornerCorner
Consumerdaddy has no affiliation with Air France, any of its competitors, any consumer complaint redressal agencies, consumer courts or consumer forums. Consumerdaddy does not endorse or disapprove the use of its products and merely supplies data regarding consumer complaints, criticisms, praises, reviews and public interest in general about this product reported to us by our website customers / visitors. Data provided in this page is provided as is, without any implicit or explicit guarantees regarding its completeness, accuracy or reliability. Usage of this page must be strictly in accordance with the  terms and conditions of the website. The words consumer and customer are used interchangeably in the industry, so consumer complaints can also be referred to as customer complaints.Consumer Report for India
Print ReportPrint ReportGo to HomeGo to HomeGo to TopGo to Top
Corner
CornerCorner
 
Corner

Consumer Reviews and Complaints

 
 
Air France International FlightsProduct is Worst
Click here to submit a criticism for Air France International Flights
Click here to submit a praise for Air France International Flights
International Flights by Air France
Rated 0.22 10 Months ago by AnonymousCSL 4.52
A very poor quality flight. Got a flight from Barcelona to Paris to Bangalore with 1 hour transfer time in Paris. After this, they arrived Paris 45 minutes late. We had to run from terminal 2A to terminal 2C in 15 mins and the flight attendants yelled at us for arriving late! To top it off, after the plane was about to take off, they delayed the flight 2 hours before it took off from Paris due to "technical reasons". Regarding the food, the Indian Passengers are dealt with very differently from the others. I strongly prefer non-veg and they just rudely shoved a vegetarian tray to me. When I questioned, they said nothing else is available. Then I see them serve a non-veg tray to the white guy sitting behind me! Twice this no choice business happened.. for lunch and dinner. During dinner, it was even a choice of drink. Apparently they ran out of apple juice, and had only orange juice to serve! The cherry on the cake was they lost both pieces of our luggage! We are still waiting for it!
View Consumer ReportView Consumer Report
0 Vote UpVote Down 0
 
Air France International FlightsProduct is Very Good
Click here to submit a criticism for Air France International Flights
Click here to submit a praise for Air France International Flights
International Flights by Air France
Rated 8.00 10 Months ago by AnonymousCSL 4.52
Yeah I dont know why anyone would have a complaint about Air France. They have very good food, excellent well mannered staff and nice airplanes. When compared to shitty flights like Lufthansa this is a gem. I recently flew to Barcelona and had an excellent experience. The only black sheep in the herd would be the punctuality which actually is not so bad... yet both flights of mine got delayed by more than 2 hours
View Consumer ReportView Consumer Report
0 Vote UpVote Down 0
 
Air France International FlightsProduct is Excellent
Click here to submit a criticism for Air France International Flights
Click here to submit a praise for Air France International Flights
International Flights by Air France
Rated 9.67 11 Months ago by AnonymousCSL 4.52
It has been a wonderful experience of three years flying by this airline. Recently I was awarded with the Ivory status as I was been a regular passenger for them for quite a while now. Air France is the most comfortable Airline I have ever seen. The food also suits people of the entire continent. The stewards and Air Hostesses are quite friendly and amicable with people
View Consumer ReportView Consumer Report
0 Vote UpVote Down 0
 
Air France International FlightsProduct is Worst
Click here to file similar complaint for Air France International Flights
International Flights by Air France
Complaint 1 Year ago by anooprmCSL 4.52
While returning from the US, due to a technical difficulty, I had a 26 hour wait at Paris Degaulle Airport. The airline would not assist any of the Indian passengers obtain a transit visa, and as a result, I had to wait in a shady lounge for 26 hrs.
View Consumer ReportView Consumer Report
 
Go to HomeGo to HomeGo to TopGo to Top
Corner
CornerCorner