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Consumer Report

India
The following is a consumer report of the Laptop Computers from Acer India Private Limited. It contains statistics of consumer complaints, customer criticisms, customer praises, consumer reviews and public interest in general about the product. This consumer report is only applicable to consumers in India.

Acer Laptop Computers

Acer Laptop Computers image
From Acer India Private Limited
In Computers_&_Net... > Laptop_Computers  
Approximate Price INR 40000.00
Report Effective Date August 01, 2010
Daddy Says ''This Product is too new in our database to provide an opinion about.''

Consumer Satisfaction Level (CSL)

3.6223
(Bad Score out of 10)
Product is Bad
Aspire is a series of Acer PCs aimed at the casual household user or for small business use. The Aspire series covers both desktop and laptop form factors. Many of the Aspire laptops, such as model 8920G, have built in Blu-Ray drives. Acer were among the first to include these drives in laptops. Models include Aspire 1570, Aspire 1640/1642NWLMi, Aspire 2930, Aspire 3620, Aspire 3680, Aspire 4315, Aspire 4520, Aspire 4530, Aspire 4710, Aspire 4715Z, Aspire 4720Z, Aspire 4730Z, Aspire 4920G, Aspire 4930, Aspire 4930G, Aspire 4935, Aspire 4935G, Aspire 5003WLMi, Aspire 5050, Aspire 5310, Aspire 5315, Aspire 5520, Aspire 5560, Aspire 5570, Aspire 5580, Aspire 5601 AWLMi, Aspire 5610, Aspire 5633WlLMi, Aspire 5634WlLMi, Aspire 5670WLMI, Aspire 5735, Aspire 5920, Aspire 5920G, Aspire 5930, Aspire 5930G, Aspire 9410Z, Aspire 6920G, Aspire 6930G, Aspire 6935, Aspire 7720, Aspire 7730, Aspire 8920G and Aspire 8930
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Consumer Satisfaction Level Summaryratings
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Consumerdaddy has no affiliation with Acer India Private Limited, any of its competitors, any consumer complaint redressal agencies, consumer courts or consumer forums. Consumerdaddy does not endorse or disapprove the use of its products and merely supplies data regarding consumer complaints, criticisms, praises, reviews and public interest in general about this product reported to us by our website customers / visitors. Data provided in this page is provided as is, without any implicit or explicit guarantees regarding its completeness, accuracy or reliability. Usage of this page must be strictly in accordance with the  terms and conditions of the website. The words consumer and customer are used interchangeably in the industry, so consumer complaints can also be referred to as customer complaints.Consumer Report for India
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Consumer Reviews and Complaints

 
 
Acer Laptop ComputersProduct is Worst
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Laptop Computers by Acer India Private Lim...
Complaint 11 Days ago by kakkadh...CSL 3.62
The model of the laptop I bought is AS5738G. Since the day I have bought it, I have been facing the problem of overheating and shut down. I am currently using a software called EVGA Precision to check the temperature. I have noticed that the overheating occurs more frequently if the GPU is put in use. This happens if I am using Photoshop CS4 or while gaming. I take care not to run softwares, the requirements of which exceed the configuration of the system but the problem still persists.I have been to the service centre several times, resulting in the replacement of the hard drive, thermal module and motherboard. Recently, I have also had the laptop replaced, but even the new laptop is suffering the same problem.Now the service center personnel is avoiding my calls and not responding to the complaint. If this continues, my warranty will get void by the end of this month.
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Acer Laptop ComputersProduct is Very Good
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Rated 8.89 4 Months ago by AnonymousCSL 3.62
Acer has a dull and l everyday look. But the feature it has outperforms most of the laptops in the market. The laptop weighs 1.39 Kg and that is very light for the users to carry where ever they go. The laptop has a 10.2 inches screen which makes the users to browse the web pages with ease. The phone has a premium look and feel. The laptop has a keyboard that is very comfortable to use. The users do not feel stressed typing emails or messages because of the soft keys that are on the keyboard. The laptop can connect to the Wi-Fi or the internet and offer high speed browsing on the move but a 3G dongle needs to be inserted to access the internet.
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Acer Laptop ComputersProduct is Worst
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Complaint 6 Months ago by SreekumarvCSL 3.62
I am facing a very bad experience with my ACER Aspire 4810 laptop.The keyboard impressions(Space bar is more because the height of space bar is more than the other keys) are came on the screen within one month(Design defect), I approached there service center(M/s. Vaibhav Solutions,Mangalore) and i got very rood reply that "this is normal and we cant do any thing on that".Now the Hard disk and DVD drive is not working(4months old, DOP 01/09/2009), I given the product for service on 22/01/2010 at M/s. Vaibhav Solutions, Mangalore, and till today i have not got any positive reply from them.Every time when i call the service center they will say "if we get the spare we can repair your product".Then I spoke to company persons ( Acer,Bangalore Office on 08040708600) and Ms.Reshma responded to me and she told materials have been dispatched on 25/01/2010. I called her again on 28/01/2010 because still the service center has not got the spare, then she told "sorry material was dispatched on 27th and you will get it on 29th".Today(29/01/2010) i called her, now again the same story "material dispatched on 28th".They could not able arrange a HDD from last 8days.I AM VERY MUCH DISAPPOINTED BY PURCHASING ACER
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Acer Laptop ComputersProduct is Worst
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Complaint 7 Months ago by InfotwinsCSL 3.62
I bought ACER laptop about 7 months back. It is under warranty. It had a problem in the Display Screen. I complained. The screen was replaced after about three weeks. Once again the screen has developed problems. It keeps flickering while working. My eyes are really getting affected. I made a complaint, it is more than 30 days. The company has not rectified the problem saying that the spare part has not arrived. My work is totally dependent on the laptop and therefore getting seriously affected by the problems I face because of the constant flickering of the screen. As you can infer, out of the seven months of using this laptop, I have been faced problems in using the laptop for almost two months.
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Acer Laptop ComputersProduct is Worst
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Complaint 7 Months ago by rajhans...CSL 3.62
Call Detail CaseID ACER:OL:120309-81 Call Type CarryIn Product Laptop Model AS5738 Call Ref No. LAP Serial LXPAK0X004919262E72000 MFG Date 5/5/2009 Warranty InWarranty Service Location Ashtech, Ahmedabad - Complaint Number : 104/041209/Notebooks/41932 Name : NEHA ASHOK GUPTA Contact Number : 9825005594 Address : A-704 SURYAKETU TWOER,BS SAMBHAV PRESS, BODAKDEV Address State : Gujarat Address City : Ahmedabad Pin Code : 0 Store Location State : Gujarat Store Location City : Ahmedabad Store Location : Croma Devarc Mall Product : Notebooks Email ID : Brand : Acer User Comments : DEAD // MACHINE AUTOMATICALLY OFF WHILE WORKING Invoice Number : 104-164377
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Acer Laptop ComputersProduct is Terrible
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Rated 1.00 8 Months ago by AnonymousCSL 3.62
Acer is cheap in all sense. The build quality is cheap, the components are cheap, the screen is cheap, the keyboards are cheap and the price is cheap. If you are looking for a durable laptop that would last you at least a year, then Acer is not what you should buy. Perhaps an HP or a Dell is a better bet. But if all you want to save a few thousand rupees upfront, then by all means buy an Acer because comparitively they are priced much lower than other makes.
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Acer Laptop ComputersProduct is Worst
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Rated 0.56 1 Year ago by AnonymousCSL 3.62
Incredibly slow when compared to other laptops with the same config. Gets very hot, very poor ventilation. Very poor build. Bends and flexes even if a fly sits on it
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