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Postpaid Mobile Pho... by Matrix Cellular (Inter...
Rated 0.43 2 Hours ago by Anonymous	CSL 3.60
This company is crap! It calls up students like me who are going to study abroad twice a day and nudges us to take their cellular services quoting them to be "cheapest" and "best" option available. In my case, they sent a "Sr.sales representative" who came over to my house and wouldnt leave untill i signed up the contract with him. He told me its no frills pay monthly usage and i can disconnect whenever i want to. Though at the time of registering, i read the fine print in the contract which said early termination fee would apply if i was to terminate under 12 months. He claimed that its older norms and there is NO termination fee. I had signed up and when i reached UK, bills were huge! They have activated Data pack which adds up to the bill amount though i dont use it at all and they never stopped it even after repeated requests for de-activating the same. I gave them a notice to terminate and been trying for the last 3 months but vain, They have the WORST customer service ever, and t

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Travel Agents by MakeMyTrip India Priva...
Complaint 17 Hours ago by VKEkka	CSL 0.44
I have cancelled my return ticket from Raipur to Mumbai (Travel date 30/9/2010 & return 2/10/2010, air ticketing booking confirmed through net banking- POS PRCH-POS027284271017)) which I had booked through make My Trip.com. I was also issued credit note number NF2922614 having cancellation number IN1009R0107152 for amount of Rs.8054.00 assuring to get refund within 7 days. On delay I had written to company through mail on 25/10/2010, which was replied by Customer Service Consultant apologizing the inconvenience & resolving the issue within 72 Hrs. Then lot of correspondence took place over mail, every time they assure to solve problem at earliest. Later they claimed that they had credited amount in my bank account but I have not recieved yet. They have asked my bank statement of 12/11/2010 and asked bank statement. I have also sent the bank statement for the month through mail on 15/11/2010. For the above issue they have issued Reference ID (101025-012811). Till date the said refund amount Rs. 8054.00 not credited in my bank account. I want them to refund my money immediately

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Electronics Dealers by Spice Retail Limited
Complaint 20 Hours ago by Hemantt...	CSL 4.50
I have purchased a Spice Cappuccino M-6700 Mobile set on 16/11/2011 Inv. No.201559272, IMEI number- 911116650040399). After few days an error came (MSDC read sector error). I visited Spice Retail Limited, Shop No.EJ-291,Phagwara Gate Market, Jalandhar Punjab. I explained the problem faced in mobile. The salesman advised me to contact Spice Service Center. In 21/01/2012 I visited Sree Communications (Authorized Service Center). They gave me a Job Card No.2691 dated 21/01/2012 problem described by them was in memory card and the up gradation of mobile software. I collected the mobile in the evening, mobile was working fine. After one / two days mobile again showed same error. Then again contacted with spice hotspot show room. They advised me to get the DO for the replacement of mobile set from Service center. But service center refused to give me DO for the replacement of set. And behaved very rudely. I have e-mailed to spice many times but they have not given me any response. I have contact spice on toll free no. but no use. Now today I am going to give them notice of consumer court.

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Online Shopping by Futurebazaar India Lim...
Complaint 22 Hours ago by skkedia	CSL 5.05
I did an online purchase of some household and health care products with futurebazzar.com. Following Orders with Future Bazaar.com were placed and were cancelled by them unilaterally on 25.1.2012, but even after 8 days the amounts have still not been refunded. Order Nos- 5040603877 & 5040609281. Further, 4 more Orders (Order Nos: 5040641723, 5040608387, 5040627380, 5040630928) were also placed on 25.1.12 but the same have not been delivered in spite of my repeated requests. Phone calls to Complaints- Customer remains n hold for 15 mins & gets disconnected. My emails n Phone calls have resulted in no action. I want them to refund my money immediately.

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Other Training by FIITJEE Limited
Rated 8.00 23 Hours ago by Anonymous	CSL 4.53
I remember my friend Surya going to FIITJEE classes. She joined FIITJEE here in chennai at Kilpauk garden road. It is one of the prime institutes for IIT aspirants. The institute offeres various training program for school students that would polish their analytical skills. This would help them to perform better in the entrance exams.

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Mobile Phones by Samsung India Electron...
Complaint 23 Hours ago by mukeshs...	CSL 0.02
I have facing the problem that my phone Samsung GT B 7722 problem not enough memory close all application (BILL number- 8852, IMEI number- 355317104/051005)) and sometimes the call pick up key is not working these problem is not came continuously but coming from last one year at every times Samsung service center person formatting the fore or updating the software and once they also change the main card after the these activity doing three months the phone working good but from forth months again it is creating the problem. I have already the mail on supportindiasamsung.com they have replied .So please do the needful help.

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Postpaid Mobile Pho... by Vodafone Essar Limited
Complaint 1 Days ago by vabagul5	CSL 0.02
I got SMS for the special number of Postpaid connection i.e 98336XXXXX (receipt number- F09MKT190) and contact number with name so I contacted to Saniya having mobile number (may be office number)8879115033.Accordingly I paid the money with all proof but after four days Saniya called up and said that number is not available. Again after two to three days she called me up and telling like sir take another number and started to request to me like "take another number sir, else my job will go" till date one month passes but yet not given the number so that I want to lodge a cheating case against Saniya whose email id is grb2277attherategmail.com. I am the person who got cheated with the sales girl of Vodafone but how many people daily getting cheated by the Vodafone sales girls who knows so that I want to teach lesson to them for doing such thing with people. I want them to give my documents and money back.

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Online Shopping by Times Internet Limited
Complaint 1 Days ago by saurabh...	CSL 0.38
I’ve launched a complaint on 03/01/2012 stating that the battery that I’ve ordered from the Indiatimes.com is being a Duplicate battery (B463609 - SONY NP BG1 TYPE G INFOLITHIUM RECHARGEABLE BATTERY PACK DIGITAL CAMERA, Order Number:30000038156, Complaint Number: 68142), because, the day when I’ve received it I’ve kept the battery on charge & after 24 hours when I’ve started using it, the battery indicator shows it as a low battery & for this problem I’ve also raised a complaint & the complaint number is mentioned above. Several commitments have been given by the Indiatimes.com authorities & spoke to several advisors who have assured me of getting the replacement battery asap. & may be on 10/01/2012 or 12/01/2012 when I’ve called Indiatimes.com & spoke to a floor supervisor, he have assured me that I’ll get the replace product by 16/01/2012 & I asked him & other advisors as well that do I need to returned the product or not & they said no need to return the defective product, 16th Jan went & now 26th Jan 2012 passed but still no response to my complaint nor a single call back by the Indiatimes.com team. Today i.e. 27/01/2012, when I called again, I spoke to a advisor & he started saying that I need to return the product 1st & then the 3rd party merchant with whom Indiatimes.com deals I need to contact them in Kolkata, what a piece of shit it is, I’ve purchased the product fromIndiatimes.com why the hell I’m concerned to call that 3rd party company & then I requested that chap to transfer my call to his floor supervisor or manager or TL & after a long hold, a voice came & he greets himself as a Amit Kumar the floor supervisor & I asked him about my problems solution he also said that I need to returned the product 1st & then the replacement product will be shipped. My question is that when I’ve asked these things 1st on the calls then why their advisors & floor supervisors have denied the request saying that I need not have to return the product. It’s simply that they have mis-informed me & today when I’m trying to express my complaint to Mr Amit Kumar, he simply disconnected the call & now when the investigations will be done & Mr Kumar will be questioned hell say that the call got disconnected from my end due to some network issues. Also, he said that when I was out of Mumbai their advisors have tried calling me on both my mobile numbers but they said it was not reachable, if this is so then why they haven’t not tried calling me the whole day to show the courtesy???Id humbly request you to please look into this matter & kindly help me to get my product to be replaced or the refund of Rs.1570.00 back to my CC A/c & also the time that I’ve spent on the call for all the mis-information I’ve been charged high from my mobile company, so kindly ask them to get some kind of compensation. Waiting for the positive feedback & a needful help from you guys to show this Indiatimes.com is a fraudulent company & having no values for their respective customers. I want them to refund my money immediately.

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Online Shopping by Dining Plus
Complaint 1 Days ago by Kamlesh...	CSL 5.00
This is the complaint against Dining Plus (Regi. Off: 909, Raheja Centre Nariman Point, Mumbai-4000 021 Tel: 91-22-2281 1089 E-mail: admindiningplusindia.com). As per complaint I received the call from Sales Executive by Dining Plus (Mumbai) before 5 month ago. He convinced me lots for purchase membership card of Dining Plus (Mumbai). He guides me about all the facilities of the card which I got but he commit me wrong additional discount (20% off on grocery) which I didn’t have. I paid the Amount Rs.5499/- via ICICI Credit Card (5239 5113 0592 4001) On Date 23-09-2011 on online Telebanking. After 20 days I got the membership card (No: 27 10418 Name: DINESH ARJUNDAS VARINDANI) from Dining Plus (Mumbai). As per company guide I got all schemes from dining plus except the 20% discount on grocery. I call so much to customer care for the same complaint in the Dining Plus (Mumbai) and forwarded the mail to Dining Plus so many times for the same complaint but still I didn’t get any positive reply from Dining Plus (Mumbai). Now I am getting very irritated from the Dining plus (Mumbai) customer’s service that’s why I want to complaint against Dining Plus (Mumbai) for my money back as soon as possible. So please do needful. I want them to give the benefit of grocery.

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Prepaid Mobile Phon... by Vodafone Essar Limited
Complaint 1 Days ago by manojsa...	CSL 0.15
My Vodafone prepaid no 097694XXXXX purchased in Mumbai (transaction ID RM11425452551) and I got recharged at rambarose pan stall deolali camp nashik for rs 1000/ for talk time but the company credited the same to 1000sms free and 1000mb data free, which I do not require, we spoke to call centre regarding the same and convert the same into talk time they say that same will not be done or refunded. That means we have lost our 1000/ Rs My complaint against the company want to get refunded or converted the same into talk time.

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Prepaid Mobile Phon... by Vodafone Essar Limited
Complaint 1 Days ago by shahenaz	CSL 0.15
I bought a simcard on 25th January 2012 from the shop named "THE MOBILE HUT", 92 L/B, bank Street, village Munirke,New Delhi,PIN-110067. The shopkeeper accepted photo state copy of my Identity card. When I showed a photo state copy of a passport of Mr. Das who accompany to this shop living in Delhi, the shopkeeper told us that no need of mr Das photo state of his passport. He sent us for a nearby photostate(xerox)shop to make xerox copy of my identity card. Then he has given a simcard of Vodafone. And that number was 85868XXXXX.I have given this number to all my relatives in India. Now problem starts. After 5-6 days the company sent a sms that your services will be barred if u r not submitting the document. I have given a oral complaint to the shopkeeper..Then second day again sms came from the Vodafone company.The complaint is that this due to the mistake of this shopkeeper...I am in trouble.The number is not working and outgoing calls are barred.And this shopkeeper doesn’t allow having another id proof. I want them to activate my connection immediately.

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Foot Wear by Bata India Limited
Complaint 1 Days ago by ZUBIN_B	CSL 1.73
I had placed an order for a pair of black formal shoes vide article code 8546751 colour- black size- 7 on 23rd January 2012 through their online website www.bata.in ( order number- 10050126). The order number generated then was 10050126 and payment was made by my credit card for Rs. 1619.40. As per company policy the product should have been delivered to me within 7 days. But to my surprise the same was not delivered and till date I have not received the same. No one is addressing my problem at customer care or replying to my emails and messages on facebook page of bata india. I want them to deliver my product immediately.

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Online Shopping by Seventymm Services Pri...
Complaint 1 Days ago by venkateshp	CSL 3.28
I ordered UCB Cold perfume on 08-Jan-2012 in http://seventymm.com (order number- SMA0043579). They sent me an email on Tue, 17 Jan 2012 03:26:52 IST stating that my order was dispatched on 13-Jan-2012 and it has not been delivered yet. I tried calling the customer care 080-88 007 007 several times and they said will raise a complaint and get back to me in 48 hrs and no one has contacted me from the company yet. Have called them more than 7 times since 17th and I haven’t got positive response yet. They also gave me a tracking number of "Aramax" couriers and that AWB always says "Shipment in progress". I tried sending several emails and never got a reply from them. I want them to deliver the product immediately

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Vehicle Loans by The Saraswat Co-operat...
Complaint 1 Days ago by Saurabh...	CSL 5.00
I Saurabh Ravindra Patil have applied for car loan of Rs 4.5L from saraswat coperative bank form karve nagar branch on around 28th December 2011 (sanction letter- SCB/RASEC/11-12/CAR/285) Initially I have enquired from Ganesh Nagar branch,Hinjewadi branch,call center and all and confirmed that there was no pre-payment penalty charges . I was told that there would not be any pre payment penalty charges and ROI will be 11.25/11.5 for 3/5 years. My main aim was no pre-payment penalty charges so I apted for this bank for car loan. To my utter surprise in my sanction letter after long run for disbursement of loan it was mentioned 0.5% as pre-payment penalty charges which when I enquired back ,they said that from earlier we have same scheme. So I was cheated in this case. I have risen complain to Mumbai branch and they are in talk with their concerned mgmt but there is no response. I have to complain against this branch against fraud case with the customer of giving wrong information and changing the rates at run time. As a proof I have the email from the customer care which clearly specifies that there are no pre-payment penalty charges as attached. I want them to rectify the defects immediately

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Mobile Broadband by Sistema Shyam TeleServ...
Complaint 2 Days ago by vijayvj	CSL 0.33
I have activated my MBlaze account on Sept 30, 2011(mdn 8925917638 Account Number 211000021760) and for the usage in September I received Rs 3 as bill during the first week of October. When I enquired the person who sold me the datacard, he said no need to pay rs3. For October I received the bill in the first week of November and made a payment of Rs 610 for the Rs 606 I received. For November I did not receive the bill in the month of December and there was a delay in communication to me and the payment was also delayed. I made a payment of Rs606 on Jan 1st for November ((07 Jan 2012 000000575758 Chq Paid-MICR CTS-CH-MTS AC 211000021760 - rs 606, 25 Nov 2011 000000575751 Chq Paid-MICR CTS-CH-MTS AC NO 211000021 - rs 610 Jan 28 2012 000000575758). For December I received the bill during the 2nd week of Jan and i have made a payment on the Jan 28th. The problem is when I received the December bill (2nd week of Jan) it stated that I have an outstanding of 1212 and how is that possible and they have deactivated my account from Feb1st on account of crossing credit limit. If I have payed my dues for the Oct (in Nov), Nov (in Jan 1st) and Dec (Jan 28th) why do they have to block access to my account saying that I have crossed the limit. I have to call 5 times in the last 2 days to get this activated and nobody is responding to me in a proper way. I tried calling their call center and they say their system is updating and asked me to call later. Next time they tell me the same story that i have crossed my limit, the same story. Half of their call center people don’t understand English first and they don’t want to hear customer problem. I tried all medium, chat, call and whatever i can. They don’t understand. They don’t even try or care to understand that’s the saddest part. I send 100 emails a day and for the past 3 days my mail box overloaded. Disaster!!!! I work out of browsing centre now miserable. I don’t recommend MTS for any one. Stupid service providers... Stay away from MTS. I want them to rectify the defects immediately.

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Housing Loans by HDFC Bank Limited
Complaint 2 Days ago by mksaraf...	CSL 3.69
I have taken home loan of Rs. 15 Lac on 08-04-2011 from HDFC Ltd. My home loan a/c. no. 601330805 in the name of Mukesh Saraf. The value of flat is approx. 20 lac. as the Govt. has allowed 1% interest subsidy on home loan upto Rs. 15 Lac and value of property up to Rs. 25 Lac w.e.f. 1-4-2011 on home loan taken after 1-4-11. So, accordingly I am eligible for this subsidy, but when I have forwarded request for this subsidy at bank site online, they have replied that they credit this subsidy in my a/c. after receipt from Govt. But till now it has not been credited in my a/c. Again I have contacted telephonically, and then they have replied that they have forwarded our request to NHB, but they have not received any subsidy till now. So, it will allow only after receipt. So, I request you to look into the matter and rectify the defects immediately.

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LPG Connections by Oil and Natural Gas Co...
Complaint 2 Days ago by sunildewan	CSL 4.50
The Gas agency is totally black marketing the cylinders (consumer number- VA 21867). I am working for Press and despite my repeated visits and persuasions, the attendant working at this agency is not responding to our request. Whenever we book the cylinder, we are to personally visit this agency as the SMS service supposed to book LPG cylinders does not function at the end of this agency as it is deliberately done. Similarly when the cylinder is booked we have to again remind and visit for delivery. All the contact no’s do not work as it is deliberately done as gas is black marketed. I want them to deliver it properly to us.

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Vostro Desktop by Dell India Private Lim...
Complaint 2 Days ago by sankalp...	CSL 5.04
I have purchased DELL desktop from Infocare Digital System Pvt Ltd, C/O Wipro Infotech ,A-39 ,Sector -22 , Great India Palace , Noida as on 20-12-2011(bill number- 111, service tag number- 1x74nq1), . The product has been on warranty on 3 years with free replacement. But on the 3rd day itself the Desktop has stopped functioning and still from the last 1 month no one has attended the complaint from DELL / or the above mentioned shop owner . My delivery Note number is: 3401055422887. This is the fraud that the shop keepers has been running with DELL as the desktop that I have purchased is looks to be very much old and malfunctioned . They have duped me of Rs 45,000/-. The contact numbers given on the bill are: 9711408886 / 9310834008 also not responding anymore. Even the DELL Support personals are not attending the complaints. DELL is running the frauds in INDIA. I want my whole 45,000INR back from DELL due to their poor support and no action after so many complaints.

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Online Shopping by STAR CJ Network India ...
Complaint 2 Days ago by rajat18	CSL 3.28
This is with reference to the order number 20111017030 dated 17/10/11 of Birla Food Processor Model Classic amounting Rs. 7990/- and Quantity 2 pcs. I made a credit card payment with card number ending 0006 on 18/10/11. I had received one food processor within 10 days of payment but the second food processor remains undelivered until this time. I had made numerous calls and gave infinite reminders to the company, to which they respond and assured me that the 2nd food processor will be delivered within next 4-5 days. Irony of the situation is that every time I have got the same reply i.e. a false promise which would further to my misery. After going through this never ending harassment, I have lost my faith in the credibility of your company. This has put me into a situation where I feel helpless. I want them to deliver my product immediately.

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Mobile Phones by Spice Mobiles Limited
Complaint 2 Days ago by sathyabv	CSL 0.83
I have purchased a SPICE Mobile QT 60 on 26th January, 2011 from Home Shop 18 (invoice number- BAR/122011/79048, IMEI number- 910060506228595 and 910060506540593) as the Java applications are not working since from the day one of its purchase I approached Home Shop 18, I have been suggested to contact customer care Spice mobile. When contacted Spice mobile customers care I have been informed to approach the nearest Spice service center. Later on when approached on 2nd January, 2012 Mobile Sava (A Spice Service center, D-125, 6th C Main, Jayanagar 4th Block Bangalore, Karnataka Telephone number 91 9886151121 91 9611148999), I have been asked to submit/handover handset for couple of days for rectification/repair and issued the Service Request No.10100126C10005 with Mobile Sava Bangalore dated 02/01/2012. After a couple of days I called Mobile Sava for status report of hand set rectification, I have been told that rectification is not possible at the service centre and therefore forwarded to head office and will take 15 days for rectification. On 27/01/2012 when I called Mobile Sava I was surprised to hear from one of the executive that the rectification not yet happened, also that executive spoke to me so harshly - As per the Terms Conditions - that the delivery has to be made within 21 days from the date of submission of hand set. Taking into consideration of all the above facts I request you to do the needful and I want the mobile to be delivered immediately.

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General Grocery by Reliance Fresh Limited
Complaint 2 Days ago by KBalasu...	CSL 3.68
I had paid rs 326 through Axis Bank credit card4074390300XXXXX (TID43009137 batchno 000740 inv no 000709 billed for Rs326.) and I was billed twice by double swipe for rs 652. I was not aware of this double swipe as my merchant bill copy showed rs 326 and I had signed for this sum only. Later when I got my credit card statement I saw the billing for double the amount repeating, twice the single purchase made. I contacted the manager mr Narendra Kori on 17th Jan 2012, personally who admitted wrong billing by swiping the card twice. He also said such double swipe often happens and promised to refund consulting the head office accounts one ms Pritam. But he made a mistake in his communication and got approval for a refund of rs 180.I is to get Rs 146 more and he promised on 30 th jan 2012 that he will personally pay me in cash in 2 days and has failed to do so. I have to get Rs 146 still. I also alerted credit card dept of Axis bank who promised to take up the matter with the company, but have not done so till now. The response of Reliance Fresh manager Narendra Kori is poor and indifferent, and has not fulfilled his promise of refund even though he has admitted double billing due to double swipe of my credit card.

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Mobile Phones by HTC (India) Private Li...
Complaint 2 Days ago by swarooppm2	CSL 1.13
I bought my mobile from Devendra telecom, Bangalore (model number- HTC desire HD- HT0CDRX03951, 356299040433110, invoice number- SI/GB/10837). I never had any issues for a month or two. It all begin then, peculiar issue of AUTO ERASE of message database occurred (which would not happen even in a basic model costing less than 1000 bugs). I never complained to the service team. Then again I witnessed the issue i.e Auto Erase, this time with my recent applications. But still I never moved to the service centre. Then due to the poor quality I got a replacement of hands free and charger within few months of purchase from Ovez Communication (HTC authorized service centre). After a while, during the month of October Auto erase of contacts occurred, then I took it to the service centre. They updated the software and gave me back the device. It happened again, hence I complained to the head office, spoke to many people there and as they said, I took to Salora International (HTC authorized service centre) and submitted my device there. It was there for more than 2 weeks. Spoke to many people there at the HO namely 1.Kailash, 2.Aezag, service centre people said that they will get the mother board replaced but said that they cannot assure if it is going to be resolved, finally Mr.Puspendra Singh, supervisor head assured that he will get the device replaced if it repeats and provided me with a 90 days EXTENDED WARRANTY. Hence I collected the device on 28th of December, with just a software update (as it was) and again got my faulty hands free replaced for the second time. Auto Reset occurred on the second day after collecting the device, I complained to the HO. Again I submitted the same in the same week, as said earlier I tried contacting Puspendra Singh (Supervisor head HO, Delhi) but no response. Spoke to 1.Ankit, 2.Mae, 3.Vishal, 4.Kuldeep etc... But none responded or spoke rightly. Every time I tried speaking to Puspendra Singh, the representatives transferred my call to him, he made me wait for more than 15 minutes every time and finally disconnected it. But still I keep trying upto date. Irresponsive, arrogant and negligent executives. They themselves closed my case every time I filed a new case at HTC. Whenever i called them they said that there are no pending issues or open cases. I explained them but negligence is what i felt from the executives. Service Centre people insisted me to speak to the HO and demand a replacement, as if they do not have any authority. But according to the HO people, service centre people gave a positive feedback regarding my device hence they had closed all the cases pending. Now I demand a replacement with a superior product.

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Laptop Computers by Dell India Private Lim...
Complaint 2 Days ago by pradeep...	CSL 0.35
I had purchased a Dell Laptop Inspiron 15 R on 07-01-2011, My Invoice No - 8040148517, Customer No- 781997530 and Dell order no is - 840229376. Within 1 month of purchase the Webcam get crashed and I had informed the same to Mr Prashant joshi (Technical support expert - ITS) and he replaced the same within 15 days. Then on 13/08/2011(Complaint No- 780505916768) the Mother Board and 2 RAM got crashed. When I contacted Mr Rahul Kumar (Technical Support Specialist) on 13/08/2011 in mail he replied me to change the Mother Board and RAM, which is within the Warranty period. According to his instruction I had replaced my Mother Board and RAM. But they don’t gave me any additional warranty for this or extend my warranty period. Now on 27-01-2012 the laptop got totally off and when I contacted the customer support they had given me a Request No- 850506061. On 31-01-2011 I got a call from the Dell Executive Ms Soumya N Nair and during our telephonic conversation she told me if I want to then I can go for a consumer case on this. Within 1 year of Purchase I am facing this type of problems and when i am calling Dell Executives they are Behaving Rudely. I had Reported This to Mr Prashant Joshi, ( PrashantINJoshiDell.com ) , Rahul Kumar ( KumarRahulDell.com ), Robin V Fernando ( RobinVFernandoDell.com, Samiksha Gurung, (SamikshaGurungDell.com ). But unfortunately i dont get any feedback from there end, rather Ms Soumya N Nair (SoumyaNNairDell.com ) threat me to go for a consumer case if you can. I want the technician to come and repair the defects immediately.

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Tyres by Bridgestone India Priv...
Complaint 2 Days ago by dilsudha	CSL 4.06
I bought a Nissan Sunny XV from EVM Automobiles Pvt Ltd. Ernakulam (invoice number- VSLA11000842) and I took delivery on 21 January 2012. The vehicle is fitted with Bridgestone 185/65R15 (Pattern: CHF4311). I drove the vehicle to home (about 30 kms from EVM Showroom) on 21 January 2012 once I reached home I noticed flat tyre on front left and a small crack on the tyre. When I contacted EVM Automobiles for replacement they forwarded the tyre to Bridgestone dealer but they rejected the request for replacement. I Informed EVM automobiles immediately after the incident and deliver the tyre for replacement on 24 January. EVM representative said they are helpless as the tyre to be replaced by Bridgesotone. Subsequently they forwarded the tyre to Bridgestone. On 30 January 2012 Bridgestone sent a reject note with a remark that the tyre is damaged by external object and not a manufacturing defect. I want them to replace the tyre immediately.

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Prepaid Mobile Phon... by Idea Cellular Limited
Complaint 2 Days ago by mahendr...	CSL 0.72
I have an idea prepaid number. I many times It has been observed that the balance automatically deducted from my Idea Mobile No. 081404XXXXX, Rs.30 on 30 Nov11, Rs.30 on 31st December11 and Rs. 30 on 31st January’2012. (Total deduction 90/-), and after taking with customer care never got any satisfactory answer. In latest case on 31/01/12 noon I have received sms that their mirchi mobile service has been reactivated (But I have not got this offer, this offer has started automatically) & my balance of Rs. 30 was deducted automatically. I complained regarding this on customer care as well as to nodal officer. But they didn’t take any action. So suggest me what should I do next to get back my account balance. How a service is provided without my permission and balance is deducted without any information ?. This type of cheating should be highly punishable. I want them to refund my money immediately.

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Online Shopping by STAR CJ Network India ...
Complaint 3 Days ago by Gauraviift	CSL 3.28
I had bought a Kodak camera from Star CJ (order number- 20110507010766). It was delivered defective and in a non working condition. Its over 5 months, they are not responding. Finally 2 weeks back after 5 months, they took back the camera, with a promise of refund. Yet no one has come back till date. No one is even responding. I had shared camera images with them and had recorded conversation. I have contacted them using Face book. Registered number of complaints, called them over a dozen times, had shared emails. I want them to refund my money immediately.

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Mobile Phones by Spice Mobiles Limited
Complaint 3 Days ago by gaurav84ag	CSL 0.83
I have purchase a SPICE mobile M-6262 from the dealer (Mittal Watch Company, Hathras) as on dated 05.03.2011 (IMEI :- 910040011698400, IMEI :-910040011957700, invoice number- 3731). But after use the mobile I have a problem in the handset so I have deposited the mobile set in the Service center at aligarh on dated 24.11.2011, he told me to take my set return by 10 days, when after 10 days I go to aligarh to receive the mobile set he told me that the mobile set is not repaired till now by the company and you come after 7 days, after that I go there very times but they do not give a satisfactory answer to me my home town is 35-40 K.M. from aligarh and I am a Employee of Reliance Life Insurance Co. Ltd., time to time I can’t take Leave from my job for this, so Please take a suitable action for that. It already 2 months. I want them to repair and deliver my mobile immediately.

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Travel Agents by Pilani Soft Labs Priva...
Complaint 3 Days ago by durgakiran	CSL 2.95
I have booked tickets from this site, a lady and a heart patient (redBus ticket no TE2R85376342). Our bus has cancelled last night and we didn’t have any intimation regarding that. we have waited at the boarding point till 12 in the night and the response 4m the customer care was very worst didn’t gave a call or mail 4 us regarding this. They said will b calling us in 10mins and later didn’t call. Again we called them they said arrange ur own alternative and red bus will b responsible. So we have hired 4 a taxi and reached the place in that late n8 the cab has took 5000/- 4m us. Again when v called they said they only meant 2 hyd home not 4 the destiny place. so they won’t pay us back the fare of cab and just simply replied sorry. Unless I do call them they never called us regarding this issue. I want them to pay for the travel expenses which incurred because of red bus.

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Desktop Computers by Lenovo India Private L...
Complaint 4 Days ago by svv	CSL 5.00
I bought a lenova laptop. The details of my PC are as follows: Model: LENOVO IDEACENTRE B310, Serial Number: VS10035317, Product Information: IdeaCentre B310 , MTM: 000000000057124189, PURCHASE DATE: 03/11/2010 from CROMA retail mall, Surat, WARRANTY PERIOD: 3 years. I had complained for LENOVO IDEACENTRE B310 in May 2011, and LENOVO had made me suffer for more than 3 months to get my B310 in running condition. After a lots of hue and cry over the matter, my HDD was replaced 11/08/2011. At that time also, I had expressed to the service-person, what should be done if this type of problem arises again. My previous complaint no: 4270235900. The scanned copies of invoice and 3 times service reports are IN MY POSSESSION. I was unfortunately right. The same problem arised with my PC again on 07/10/2011. I launched an official complaint with LENOVO, and my complaint no. this time was 4270336053. Again I had to pass through all the mental and physical turmoil. There was some problem in the PC which caused frequent HDD failure. So I had requested LENOVO to replace the whole unit, as rectifications here and there and HDD replacements were not working. After considerable amount of time pass from LENOVO under some or the other pretext, I had to FORCEFULLY and UNWILLINGLY agree for another HDD replacement as those were the festive days, and I was in urgent need of the computer. Forcefully, because the company was just deliberately delaying my demand for replacing my faulty LENOVO B310 DESKTOP. Thus I got another HDD replacement on 01/11/2011.Now, the same problem has arised again on 28/01/2012. I am launching an official complaint with LENOVO to get my LENOVO B310 junk piece replaced. I have lost a considerable amount of data due to frequent HDD failures previously, which has caused me lots of mental, physical as well as economic stress. Due to these frequent HDD failures, I am in a situation wherein I do not understand how to manage my data. I think there is some problem in the CPU which makes the HDD fail frequently. Please look into the matter on URGENT basis. I have been given a sub-standard piece, and I do not want to pass through the problem over & over again. as rectifications here and there and HDD replacements are not working. Lenovo is not willing to register my complaint this time, even though it is in warranty period. I want a replacement immeidately

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Online Shopping by InfoSecure Consulting ...
Complaint 4 Days ago by satyasa...	CSL 4.05
I booked a mobile in timtara.com on 4th of Jan (ORDER NO-10163941) and they written confirm that the product will ship before 16th Jan. As they could not able to did so I cancel that on 17th Jan. Again they commit me that refund will be in between 7 days but still whenever I contact them either they not receive my phone or when I place my order id they drop their phone. I request them to process my refund immediately.

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Travel Agents by Cleartrip Travel Servi...
Complaint 4 Days ago by AnitaRani	CSL 3.60
I have booked the Roundtrip of Delhi to Trivandrum & Trivandrum to Delhi (trip id No. 11120513935). But there was no direct Flight from Delhi to Trivandrum, So they have given us two flights for going to Trivandrum i.e. Delhi to Chennai & Chennai to Trivandrum and same for the return back journey. I.e. Trivandrum to Chennai & Chennai to Delhi, but unfortunately we have missed our flight i.e. Chennai to Delhi due to traffic Jam. We want detailed invoice and demand many times for detailed invoice means what charges they have charged us for Delhi to Chennai & Chennai to Trivandrum and Trivandrum to Chennai & Chennai to Delhi. But they are not supplying us the detail. They are sending us total invoice, but we require detailed invoice. I have requested them many times on telephone and by mail through ar.anita.anitagmail.com. But every time, they asked us to send it in 48 hours. But they have not sent us the Detailed Invoice so far. I have wasted so much time & money to conversation about this Invoice, but waste. They have given me so harassment for providing me detailed Invoice which is my right.

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General Grocery by Reliance Fresh Limited
Complaint 4 Days ago by badjaty...	CSL 3.68
I have made a purchase of Rs 1863.72 on 26.01.12 from Reliance fresh limited (bill number- 08058) and amount paid by debit card simultaneously I have given my reliance card to staff who prepared my bill to entre my earned reliance point to my reliance card no.6048631017057699 but he did not taken my request and not entered my points in my card account. I have contacted shri revindra rathore so called manager there for my above claim but he also behaved very rudely and says we will not enter your points you can made the complaints any where you wants. This behavior of the leading shop manager is not at all desirable and hurt me apart from my losses due to not incorporating my due points on my reliance card.

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Stoves by TTK Prestige Limited
Complaint 4 Days ago by taufeq	CSL 2.39
I have bought the stove of model number GT04AI about a month ago and ever since one of the gases stove of the burners have been leaking (bill number- 1I6462g). The call to the service center a few several times was only promised by a tomorrow which was forever to be postponed. Finally I had to contact the national service manager to replace the stove who hardly gives any gives any response and the finally today the service person has come and he says that it is a manufacturing error. I have contacted the service center and the customer care service of ttk which only sent a serviceman after a long month who expressed his helplessness in this case as it was a major manufacturing error and as the dealer cannot replace me the stove it is only the company which has to give me the action. so as the stove is in the guarantee period and it a potential hazard as it is leaking day and night I demand a replacement to the stove.

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Mobile Phones by Micromax Informatics L...
Complaint 4 Days ago by srujank...	CSL 0.01
My name is srujan, I have bought micromax x600 mobile in the month of oct 27/2011 (bill number- 288). When I have purchased the mobile it came with mother board problem, I contacted near my service center and gave my mobile in the month of November, 28/2011 and they returned it on Jan 10/2012. After 10 days I have got the same mother board problem. Its imei no is 910528506976033. When I gave for repairing it’s complain number is 2612113111. When I have seen the same problem I have contacted the SRI SAI SERVICE CENTER dilshuknagar, Hyderabad, they told give the mobile, I did not gave because they may return it after the warranty. So I request them to change the mobile or return my money back.

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Prepaid Mobile Phon... by Loop Mobile (India) Li...
Complaint 4 Days ago by girishs...	CSL 2.63
I am a Loop Mobile Customer since 2008 and My Number is 097737XXXXX. Loop Mobile has been very inconsiderate from the outset, and I have faced a number of balance deductions in my account due to no fault of mine. Services are pre-activated without any intimation and the balance is not even refunded. Recently, I have faced 2 deductions worth Rs. 20/- due to no fault of mine. I had unsubscribed the SMSD10 pack on 17-01-2012. But the pack was renewed on 20-01-2012, even though I had unsubscribed it 3 days ago. I faced a deduction of Rs. 10/- from my account. It was not even refunded even though the complaints were lodged for the same. I again unsubscribed the pack manually on 24-01-2012. But again I faced a deduction in my account balance on 27-01-2012 amounting to Rs. 10/- I launched a complaint for the same on 27-01-2012 at 1 am, the Docket No. for the same being DOC-C-27011690. But they have closed the complaint and have inserted comments like: - "Please ignore the Case as no Refund would be granted." Now what sort of Logic is this? I want them to provide me refund immediately.

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Stoves by CATA Appliances Limited
Complaint 4 Days ago by simmiba...	CSL 5.00
We had bought Cata Mark 90 from Metal Kraft Gurgaon (original bill- 2768). I was not satisfied with the product from the day one as I started using it. The problems were like one out of three burner’s not working, ignition not working or sometimes none of the burners working. I have logged n no of complaints at the customer care but Priya and Shivani at the customer care are not ready to give the details of all the complaint dates and complaint nos. (The complaint no’s can be taken from Customer care) Then I was asked to call the Zonal Head Mr Bipin (not working with the company any more), Mr Deepak, Mr Illas but no one took the matter seriously. It became very difficult to cook tiffin for my kids in the morning and also I was hesitant to invite guests home. Earlier it never pinched me calling technician home as the said product was under warranty but now every visit costs me Rs 350 and the complaint lies as it is. I had requested Mr Bipin and his team to take the product back as there is some manufacturing defect but they were not ready to that as well. I have invested a huge amount on the hob thinking that with new technology cooking would be much faster and safe. But, I never thought cooking will not happen at all. My granite stone (app Rs.400 per square feet) got spoiled as I have got it fixed in the platform. Now I will have to buy the same granite to fill the gap which is again going to add on the cost. I would request you to kindly take the hob back and refund me the loss.

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Landline Phone Conn... by Tata Teleservices Limited
Complaint 4 Days ago by GULLU	CSL 1.26
A land line Tata walky phone no. 0120-648XXXX (a/c no: 207829486) installed at my old address, 601, coral height, ramprastha green, sec-7, vaishali, ghaziabad was surrendered and the said instrument was handed over to their representative vide rt. no.14871 dt.15.3.2011. The security amount was expected to be returned to me within month. Being no response from the company, I sent a reminder on 9.9.2011 through speed post along with a copy of said receipt no.14871 with a subsequent reminder on 15.10.2011 and also informed them to send the refund at my new address at fm-1704, amrapali village, indirapuram, Ghaziabad. An online complaint was also registered vide no. 389015 dated 28.11.2011 to their customer care and consumer forum on 14.12.2011. Since there was no response and email was sent to their nodalofficer.delhi.tatatel.co.in on 23.12.2011 from them I a mail was recd. dt.24.12.2011 informing me that the refund of security had been processed vide docket no.288934217 and expected to be delivered at my old address within next 7 days in spite of informing about the new address as above through my response mail dt.25.12.2011. being no response a reminder mail dt.6.1.2012 was sent to them and in return I recd. a mail on 9.1.2012 asking me to wait for another 4 days which never was recd. but a fresh mail dt.13.1.2012 was sent from them informing that the said refund was sent to my old address, although new address was informed to them, but was undelivered due to said reason. I was asked to wait for another 15 days to receive the refund at the new address. But even after passing of so much time they said refund is still awaited. This shows their clear intention to linger on the matter by their lame excuses. Please help in getting the refund as well as compensation from the said for such a harassment.

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Postpaid Mobile Pho... by Idea Cellular Limited
Complaint 5 Days ago by vijaypa...	CSL 0.59
I am using the idea cellular postpaid service from 13 June 2011 (communication id 20074586,20093308, mobile number- 98927XXXXX). Before I am not having problem in the network, but last two month i am facing lot of problem in opp gate no 14, security holding area, mezzanine floor, terminal-11 bc Mumbai international airport pvt LTD Mumbai 400099. In network department I have spoken with the mr arun kumar sharma he told me that ur problem will be resolve but my problem dint resolve. There is a signal problem In the sim because of that am not able to receive or make calls. I want idea to rectify the defects immediately.

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Mobile Phones by Nokia India Private Li...
Complaint 5 Days ago by snehkjain	CSL 0.00
I have purchased Nokia Mobile set E 5 IMEI no. 355949044732609 vide invoice no. 5419 from Nokia Priority partners, Phone merchants, Ground floor, Anand row house, Adajan Surat 395009 on 28 Feb. 2011. The set was working nicely up to August 11 after that the set have a problem of distorted voice while talking. Even some times we are unable to know that weather bell is going or not. I have shown to Nokia care center at Banswara (Raj) 3 times. Two times they changed the speaker also. Once I have shown the set at Nokia care Saugor (MP) but the set is working in the same condition. Now I am fed up with the set as it is very difficult to hear the other site voice. So I request through you that Nokia should replace immediately my set. Distorted voice in such a way few seconds we are unable to any words then we shake the phone then may be able to hear and may not be.

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Dish Washers by IFB Industries Limited
Rated 0.86 5 Days ago by Nagarajan	CSL 4.05
I bought IFB Neptune in 2004 at coimbatore. First 2 years the machine works good. After that the wash is not good for salty water. I changed the settings as directed by the service engineers & manual. After that I used drinking water for wash purpose also, got worst result only. Last year the service engineer changed the Circuit board because of some wash cycle is missing (I am in AMC with IFB). Previously I have 7 cycle program, after change of circuit I got only 3 cycle programs. now the machine produce lot of noise and no guarantee for completing all the cycles (wash, rinse & dry), Mostly Hot water pumped out without rinse cycle. USELESS MACHINE. Service Engineers are not trained well in Dishwasher. They are coming and get trained by our machines.

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Online Shopping by Suksh Technology Priva...
Complaint 5 Days ago by vaibhavtak	CSL 2.66
I have ordered men’s formal watch from 100bestbuy.Com, but they have sent me incorrect watch I.E. Reebok watch instead of the selected watch on their website as shown in their invoice and website. When I called to their customer care they told me to send the watch back to their address and they will replace it and will sent the correct watch. My order ID is: 611248. But I have sent them the watch back at their address along with the invoice. I do have the copy of invoice and letter sent to them. This incident took place in nov2011. But even after my several reminder emails and phone calls they have not yet sent me the replaced watch. Even they have not refunded the amount back to me till date. I am not able to contact them now as their customer care number is also not working properly. I think they are totally fraud and are cheaters. I want them to refund the money immediately.

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Household Essentials by Modi Care Limited
Rated 9.86 5 Days ago by silas2	CSL 5.05
I am a Distributor of Modicare and i am using all the products for the last 4 years. I feel proud to recommend this products to my friends and relatives. 4 good reason to use modicare product 1, 30 days Money back guarantee on worldclass products 2, Concentrated and good fragrence 3, Bio degradable and Chemical Free 4, Get paid for recommending Modicare.5, Cost effective My entire Family is now using modicare products Syed Sinofer

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Savings Accounts by Axis Bank Limited
Complaint 5 Days ago by swaroopjha	CSL 3.72
I have an axis savings account. There is a wrong deduction of Rs 828 from my saving account number 03601010XXXXXXX in the month of dec 2011, without any intimation to me. I have enquired the matter with the bank authorities but they are not refunding the amount .I need my deducted amount to be refunded immediately but bank authorities are refusing for the same. I have talked verbally and informed through mail also regarding my complaint but matter is still unresolved an immediate action is requested in order to resolve my complaint.

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DOCOMO Prepaid Mobi... by Tata Teleservices Limited
Complaint 5 Days ago by yatinkheni	CSL 1.41
I want to login in docomo website for that I want PIN (Number for which I’m raising this complain: 98792XXXXX). When I try to login they show a message that pls call 121 for PIN. I called 121 many times and they gave me complain numbers but did not solve that complain. It’s been three weeks now but they have not given me PIN. I have called their customer care department almost 20 times. I have sent e-mail to DOCOMOs nodal officer Gujarat. I’ve registered complain in their website. They are not providing me a PIN for their website. I want to login into that website and want to see my account section. I have tried my best to contact them but they are not doing anything about it. I have not received any PIN. I request them to solve the issue immediately.

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Housing by S and P Foundation Pri...
Rated 0.67 6 Days ago by Anonymous	CSL 4.92
I have got a flat in S&P Lakeview apartment. I was happy to book this flat becuase of the model. Now I feel that I should have not booked the flat as we are undergoing lot of trouble with this builder. They sold the entire project as gated community but now they are saying that they can not provide gate. The project is not yet completed but they have published this project as completed project in their website and also the MD mentioned in one of the press meeting that recently they completed Medavakkam project. Road, individual block gate, fence between blocks, club house, garden, childrens play area are still not yet provided to us. They suppose to complete the project by Jun 2011 but till now they have not provided the above facilities to us. STP is not operated regularly and some times we get bad smell in the bath room due to non-operational of STP, Water leakage from overhead tank but they never worried about that, We had lot of trouble with EB connection and bill payment.

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Ginger Hotels by Roots Corporation Limited
Complaint 6 Days ago by arun353	CSL 5.00
This is the detailed mail below which I have sent to Ginger hotel, when they have asked for a feedback & till date the company officials have not responded. First of all I have a very high regard for Tata Group of hotels which include Taj & Gateway. And for me it was the first visit to Ginger group of Hotels. My profile demands touring & I always prefer to stay in Gateway, Keeping that in my mind during my personal visit to Bhubaneswar I choose their hotel. Chronologically this is what happened Tried booking Hotel through online, two times it failed & third time it accepted when payed through my card.(That’s ok, it might have happened because of some network issue). I got the confirmation sms saying that my "booking is confirmed" (receipt number- 8159234).(Felt happy about it, as I was travelling with my wife I didn’t want to take any chances.). When I was on my way to the Hotel I get a sms saying, "My Booking is CANCELLED". Then I tried reaching the Hotel through Just Dial (as the cancelled sms didn’t have the phone no) & the reservations guy was not at all sure on what to do or what to say, he just told me you come down & he will take care of it. When I came to the reception there was no progress on the issue, the front-desk had no clue & I had to narrate the entire story again. Then the receptionist asked me to wait there for 10 mins & I was standing in the Lobby with my family. Then the lady started saying, "it was a weekend offer & by mistake you got it on a weekday that’s why you got a cancelled sms."(Is it my mistake that their systems are not updated, how will I know?). When I was about to burst, this lady comes & gives us the key with no apology. (Hope that’s not too much to expect). After checking in at around 11.45 AM we wanted to have a shower & attend a function, to my surprise there was no Hot Water. Then I realized may be because it’s a business hotel (most of the guests will leave to work by max. 10 AM) they have no intention to cater the families. (Hot water is it too much to expect. The reason I am saying this because people usually have a tendency to blame the customer saying that with this price customer can’t expect Gateway standards. So let me explain I am not expecting High standards, all I was expecting was basics.) Then we thought OK... Lets manage, when I was taking shower WATER CLOGGING problem.(Again basic expectation got a hit.) After shower I switched on the TV screen was not clear, they can still go and check in room no 121.Whatever we just wanted to leave the Hotel, after coming back dinner was really good.(May be because it’s not part of Ginger). And next day again same problem, as we were in Holiday mood we woke up late and again NO HOT WATER... (Again basic expectation got a hit). Luckily one good thing about your Hotel is SAFE ZONE...that really helped. Overall that was my experience in your Hotel, the only reason why I took so much time to write you this mail is, I love Taj Group & Gateway Hotels, as their hotel comes under same umbrella please don’t spoil the brand. I want them to rectify the defects in the hotel.

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Prepaid Mobile Phon... by Bharti Airtel Limited
Complaint 6 Days ago by tanvir_...	CSL 0.02
A month back a person working for Manish Mishra from AIRTEL took documents from me to have my prepaid cell no 98716XXXXX converted to CONVERGY"S postpaid corp. plan. I was told that till the time the conversion does not go through the prepaid card will continue to work. Suddenly in the first week of jan the card got disabled and I contacted cust serv. I was instructed to visit the showroom and when I visited I was told to do a recharge of Rs 43/- as the card validity expired. Later in the evening as card never worked I again called up cust. service and this time a rep told me to do a recharge of Rs 100/- ,still card never worked .I called cust service again and again the rep said nothing was wrong on their end maybe the sim might have damaged. Today when I again went over to Airtel outlet code ISBonline fs034, where a rep (name- VIJEYTA) in a very rude behavior replied the no. has been disconnected, I talked to another rep YOGITA found this info that this no. was disconnected and reissued to some other person in the month of dec. They just refused to help me and so did the reps when I called the C.C. no. Eventually what I can make out is that Manish had got the card converted and gave to someone else( which a course is illegal thing he did and then all the other reps I have spoken too also have been giving wrong info to me till this date. I want all my money to be refunded and I do not want to do any business with the company at all. It seems like they are a bunch of thieves out there in their service centers and also at the outlets just misguiding people and wasting their precious time apart from money. I want them to rectify the defects immediately.

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Couriers and Delive... by Madhur Courier Service...
Complaint 6 Days ago by kanhaiy...	CSL 4.55
I have book the consignment on 24.12.2011 at madhur courier agency m/s paliwal photocopy pratapgarh Rajasthan (consignment number- 5090031865). After passing period more than 01 month not received consignment at lakshar and nor return back to us. I was send a psychological medicine in this consignment for my brother at lakhar near haridwar (uttrakhand) cost of medicine was rs. 700/-. In this connection I have talked several time with Paliwal telecom representative, they are giving me wrong statement each and every time. I want the company to track the parcel and deliver it to us immediately or pay the compensation to us.

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Foot Wear by Bata India Limited
Complaint 6 Days ago by akhanda...	CSL 1.73
I have ordered bata shoes online on two occasions. The order number is 10042649 and 10044944. On both the occasions I paid for the order and after the payments both order was cancelled. So far refund is not made for the second order the order was placed on 3/01/2012 and cancelled on 12/01/2012. I have sent three mails to company customer care centre, but so far no response. I request them to process the refund immediately.

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Refrigerators by Whirlpool of India Lim...
Complaint 6 Days ago by amitaga...	CSL 0.68
I purchased this refrigerator on 14/04/2011 from asansol from Sangeetalaya Sales, durga market girja more Asansol,west bengal.ph no 0341-2284484. Model no -12882260 Gen New super Titanium, Rs 14,900/-.(invoice number- 8977). After one month problem started, it started losing its cooling, so I complained at service centre ph no 09233356555 at asansol.Engineer came after 5 days and did the needful but problem was not resolved, he said he will come again and try to resolve the problem, but didn’t turn up. After calling up repeatedly he came again after one month but dint resolved the problem and said it is beyond my capacity to solve it I will send some senior person to solve, however nobody turned up. After calling up repeatedly about it, they provide me an complain no in the month of July, KL-1011003701.There after we called them up regularly and finally in the month of sep one service engineer came and he said this fridge is not repairable and it has to be exchanged. There after nobody came to repair or exchange it. Finally one day I got a call from Mr Saroj Sahoo on 25 oct 2011, who is a area manager west bengal,ph no 9674206987. He came to my place with the senior engineer and cheeked it properly for at least 5 hours and finally came to the conclusion that it’s need to be replaced. Finally I asked him to get me another model and will pay the difference amount whatever it will be. I made a D/D in the name of Whirlpool of India Ltd amount Rs 6300/- Dated 21/11/11 from vijaya bank D/D no 9203127 and submitted it at their asansol office as instructed by Mr Saroj sahoo. After submitting the d/d I was told it will take 20days to get you new refrigerator, which also i agreed. I called up Mr Saroj sahoo on 9/12/11 and even mailed him, he replied my approval has been done and u will get it very soon, as their ware house is shifting so it will take some time more. As on today I have not got the replacement. I want them to replace it immediately.

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