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Lufthansa Airlines

Criticism history from public

 
 
Lufthansa AirLines International FlightsProduct is Worst
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International Fl... by Lufthansa Airlines
Rated  0.11 2 Years ago by anooprmCSL 3.92
Lufthansa has considerably disappointed me. I am a senator with them with my miles and more card number 2220 1313 7429 341. They had whisked away 50,000 of my miles when I flew in April of 2009. In July 2009 I filed a complained against this with the customer relationship via email with read receipt and delivery receipt enabled. The email was remaining in their mail box for over six months and I got a read receipt from the email server saying that the email was deleted without being read on January 7, 2010. If as their top tier customers, Senator, this is the treatment I get for my complaints, what would be the level of treatment they give to their regular unprivileged customers?
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Lufthansa AirLines International FlightsProduct is Worst
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International Fl... by Lufthansa Airlines
Rated  0.00 2 Years ago by AnonymousCSL 3.92
This airline resorts to really shameful behavior. I recently flew from Chennai to Washington DC via Frankfurt. In the peak winter they stopped the jet around 500 meters from the airport in Frankfurt and had a bus pick up the passengers in Frankfurt. Frankfurt being the hub of their flights, how could they do this? Couldnt they arrange a walkway for an Airbus 340, ie around 200 passengers? It was freezing outside and they ensured all the passengers endured a lot of the frost before they got into the bus. Of course, why would the Germans care a flying squirrel about a few passengers from Chennai freezing in the darn sub zero degree and snow of Frankfurt. Anyway I decided this is the last time I fly Lufthansa EVER.
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Lufthansa AirLines International FlightsProduct is Worst
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International Fl... by Lufthansa Airlines
Rated  0.00 2 Years ago by AnonymousCSL 3.92
Lufthansa is disgusting as an airline. I cant believe they do business in India with this attitude towards Indians. The flight attendants really have disgust on their face when dealing with Indians. This is the same if you fly economy, business or first class. I travelled last night and I was shocked with their attitude. If you are an indian, they will shove a vegetarian meal on your face. They would not even ask what meal I need. If you are white skinned, they will give a choice. I specifically asked for a window seat, and they said it was completely taken. The white couples standing behind me in the line in the checkin counter were all given a window seat next to me, after having denied me a window seat. I will NEVER fly again with them ever again.
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Lufthansa AirLines International FlightsProduct is Worst
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International Fl... by Lufthansa Airlines
Rated  0.22 2 Years ago by AnonymousCSL 3.92
Lufthansa is the biggest racist airlines in the world. As an Indian, you are treated like shit on these flights. The aircrafts to India are literally dumpyard grade, with no facilities such as in seat entertainment, extremely dirty toilets and the tackiest seats. Lufthansa believes that european travellers will anyway travel business class and Indians in the cattle class. Sorry to say, but german efficiency is not apparent in the fact that the economy class is treated, kept and classified as a cattle shed.
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