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ICICI Bank Limited

Criticism history from public

 
 
ICICI Bank Savings AccountsProduct is Worst
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Savings Accounts by ICICI Bank Limited
Rated  0.00 10 Months ago by kmittalCSL 1.36
The critism applies to all ICICI divisions (especially ICICI savings). These exists no single ground (except hospitality) on which the division cannot be blamed. First, it is beyond imagination that a company would lie to its customers (that they do not have an account in their bank) for small amounts such as 50k, or even 10k. I have found that the hidden costs associated with ICICI are maximum, without any agreement with the customer. I was horrified to know that, 5% of deposited amount goes as service charge. This reveals its level of ethics and corporate social standards. The bank is also much poorer in customer service than it claims. Even government banks like SBI take less than a day, for services for which ICICI takes several weeks (such as internet banking, fixed deposit, or even demand draft). My father had an account in Bank of Rajashthan since the last 20 years. He is also facing a hell lot of problems after conversion to ICICI. I dont recommend ICICI to anyone now.
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ICICI Bank Savings AccountsProduct is Worst
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Savings Accounts by ICICI Bank Limited
Rated  0.00 1 Years ago by AnonymousCSL 1.36
I had an SB account and ATM was issued to me. I had never withdrawn any money from my account. Suddenly one day 25000/- was withdrawn in two instances from my account whereas the card was still with me. The footage of the ATM sites could also not be provided to me and very absurd and illogical reasons like "both PIN and card are required to withdraw money" were given as reason for not refunding my money. I am sure it is a case of forgery with insider involvenment. So many cases come out in news channels also. Hard earned money of innocent users is siphoned off.
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ICICI Bank Savings AccountsProduct is Average
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Savings Accounts by ICICI Bank Limited
Rated  5.00 1 Years ago by AnonymousCSL 1.36
Sir, I am Nishant S Kajale, is having an A/C account at ICICI, Bund Garden Branch, Pune. On 28-Apr-2010 there happened 10 fraudulent transactions through net-banking, due to which my 9186/- got wiped out. I came to know the same on 29-Apr-2010, as I checked my account. I immediately logged a complaint at ICICI customer care. My complaint number is SR139902507. Also, I submitted a letter at Bund Garden Police station and also at Cyber Crime Cell, Pune station. Earlier the resolution time from ICICI was exact 1 month. It is more than TWO months now & I am yet to get the solution. Every time they give me a new date of resolution and that too after my follow-up. Right now new date of resolution was 02-Jul-2010 and till date I have not received any mail/communication. Initially I received calls from their so called customer care torturing me saying, I must have shared my user id/password. I had also submitted letter to banking ombudsman.
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ICICI Bank Other LoansProduct is Worst
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Other Loans by ICICI Bank Limited
Rated  0.00 2 Years ago by AnonymousCSL 4.01
Customer service is non existent in this bank. The officers are obnoxious and they have scant regard for customers. They behave as if the customers are their slaves. Even the clerks at a city branch behave like the managers of the branch. I approached the branch after tele-marketing girl very sweetly told me that they are offering exciting offers on loan. I was in need of a loan, I wanted to buy a car for a long tm and I though of approaching this bank. Officers there only concentrate on the big businessmen who apply for loans in the sums of crores of rupees. They follow them like ducklings and provide them with cold drinks and all.
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ICICI Bank Other ServicesProduct is Worst
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Other Services by ICICI Bank Limited
Rated  0.00 2 Years ago by AnonymousCSL 2.92
ICICI bank is one of the worst banks in India. I have never had such bad services anywhere else. They give ridiculous excuses for their bad services which is even more irritating. I once lost my credit card and to block my card immediately they made such a huge issue. They wanted me to hand them a hand written letter stating the problem and then they will forward it to the respectable department and within few days the card will be blocked it seems. But before that I am sure the person who had stolen the card would rip me off. They are rated the worst bank in Consumerdaddy and I am sure I will never render any services from them again.
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ICICI Bank Credit CardsProduct is Worst
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Credit Cards by ICICI Bank Limited
Rated  0.00 2 Years ago by AnonymousCSL 0.71
This is definitely a very bad service that s being provided by this bank. The bank begs and begs till the moment you agree to get yourself a credit card and right from that moment onwards everything seems to change. They become highly irresponsive and in some cases even arrogant. A couple of my friends even got the first bill to their credit card even before they got their credit card delivered. And another classic case was that of my uncle who continued receiving bills after he wrote to the company that he wished to discontinue usage of the card and destroyed it. Also there are constant nagging calls from the telemarketing personnel regularly updating about any new offers which are not even remotely related to me. Best part of this business is that I got a credit card in my name a couple days back for which I had never applied.
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ICICI Bank Credit CardsProduct is Worst
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Credit Cards by ICICI Bank Limited
Rated  0.44 2 Years ago by AnonymousCSL 0.71
This is definitely a very bad service that is being provided by this bank. The bank begs and begs till the moment you agree to get yourself a credit card and right from that moment onwards everything seems to change. They become highly irresponsive and in some cases even arrogant. A couple of my friends even got the first bill to their credit card even before they got their credit card delivered. And another classic case was that of my uncle who continued receiving bills after he wrote to the company that he wished to discontinue usage of the card and destroyed it. Also there are constant nagging calls from the telemarketing personnel regularly updating about any new offers which are not even remotely related to me. Best part of this business is that I got a credit card in my name a couple days back for which I had never applied.
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ICICI Bank Credit CardsProduct is Worst
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Credit Cards by ICICI Bank Limited
Rated  0.56 2 Years ago by AnonymousCSL 0.71
I own an icici credit card for nearly 2 years. Intially i never had any problems with the card or their services. But now i am able to find alot of hidden charged added to my monthly bill. They have really bad customer services. Recently i had lost my card and wanted to block it but they say there is a huge formality for that and we were supposed to go give a letter in person. Then why do they even have phone banking. It was one of the biggest issue which made me change my account to another bank. They charge alot and their services suck. I have known alot of people who have got problems woth their icici accounts and also policies. They really need to imrpove thier entire system and provide better services.
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ICICI Bank Vehicle LoansProduct is Worst
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Vehicle Loans by ICICI Bank Limited
Rated  0.00 2 Years ago by AnonymousCSL 4.01
harass customers without confirming whose fault.used to call me often siting that cheque has bounced from my account.in reality they have never produced those cheques in UBI,Dibrugarh,AMC Branch
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ICICI Bank Fixed Deposit AccountsProduct is Worst
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Fixed Deposit Ac... by ICICI Bank Limited
Rated  0.33 2 Years ago by AnonymousCSL 4.05
If you are planning to make a fixed deposit in to ICICI bank, then u need to have lots of guts. I deposited a sum of about 4 Lakhs, fixing it for a period of five years. When it attained its maturity, they made me run for 3 months behind them. After a long unpleasant ordeal, I got the right amount back
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ICICI Bank Credit CardsProduct is Worst
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Credit Cards by ICICI Bank Limited
Rated  0.00 2 Years ago by AnonymousCSL 0.71
I never knew that ICICI is such a fraudulent bank. I was charged with unknown amount of about 65000. Even upon complaining, there was no proper response from them. In turn, they started following up and were engaged in filthy business of threatening my parents and using abusive language. I paid off the amount of about 65000 under protest to stop them from troubling my parents. I have all the correspondence to take an action against them even now. They have not responded to my queries till now
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ICICI Bank Savings AccountsProduct is Worst
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Savings Accounts by ICICI Bank Limited
Rated  0.00 2 Years ago by AnonymousCSL 1.36
Recently I lost Rs12000 from my savings account, when I tried to withdraw money from ICICI bank ATM machine. When I tried to withdraw money, it said my request could not be processed. Despite that, my money got debited. Even upon complaint, I could not get my money. ICICI is such a fraudulent bank
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ICICI Bank Savings AccountsProduct is Worst
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Savings Accounts by ICICI Bank Limited
Rated  0.78 2 Years ago by AnonymousCSL 1.36
One has to be very careful if he/she is planning to withdraw money from ICICI Bank ATM machines. Twice I lost a chunk of my money during the transaction. On complaining I got back my money only a couple of weeks back. Even the bank officials are not able to give a convincing reply as they say computers may go wrong anytime anywhere. If this has to continue, then beware of these money swallowing machines
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ICICI Bank Personal LoansProduct is Worst
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Personal Loans by ICICI Bank Limited
Rated  0.00 2 Years ago by AnonymousCSL 4.01
I had taken a Personal Loan from ICICI three years back. I closed the same loan last year. During the closure, when i asked for a No Due Certificate, i was assured that i will not receive any outstanding letter from ICICI Bank. Few days back, i receieved a letter from the ICICI Bank informing that the loan is still outstanding.
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ICICI Bank Credit CardsProduct is Worst
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Credit Cards by ICICI Bank Limited
Rated  0.22 2 Years ago by AnonymousCSL 0.71
I am having an ICICI Visa Card which i am not using for past one year. Few days back i received a message on my mobile phone stating that i need to make a payment against my credit card for Rs. 7000, without any details of the debit. I called the customer care but no one is responding to my issue.
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ICICI Bank Savings AccountsProduct is Very Bad
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Savings Accounts by ICICI Bank Limited
Rated  2.33 2 Years ago by AnonymousCSL 1.36
The ATM machines of this bank are just huge boxes of crap.. 3/4th of the month they wont work at all.. sometimes they show incorrect balance data.. the machines are also even...
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