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| Is there a guarantee that if I pay by choosing a paid plan, my complaint will be resolved to my satisfaction? |
| YES. We give you a 100% satisfaction guarantee that if we are unable to make the company resolve your complaint, we will refund you 100% the fee you paid (for our paid plan). We have satisfied over 10,000 consumers through our close relationships with customer support departments of many companies and have a high success rate (> 75%) of resolving consumer complaints effectively and quickly. Please read our success stories section for testimonials from other consumers and decide for yourself. |
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| How does the guarantee work? |
| It is a 100% satisfaction guarantee. If you choose a paid plan, we will do everything through our professional relationship with company’s customer support team, the media, and our legal team to get the company to resolve your complaint. If your complaint is not resolved or you are not satisfied with our services for any reason, within 60 days simply ask us for a refund by email or through a call. No questions asked. Your refund of 100% the fee you paid will be processed within 24 hours of the refund request. |
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| What is the assurance that my money will be refunded if I ask for it? |
| Consumerdaddy is a consumer protection website. Our mission is to protect consumers from unscrupulous companies. We will never resort to anything that is harmful to a consumer. If a consumer asks for a refund, WITHIN 60 days of the payment date, HE/SHE WILL GET THE FULL MONEY BACK IMMEDIATELY. Furthermore, your payments are made through PayPal.com, the largest online payment processing service in the world. If you have any trouble getting a refund from us, you can always approach PayPal.com directly too for a full refund. |
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| Why is the money back guaranteed limited to sixty (60) days? |
| PayPal, our payment processing service, allows processing of refunds on any payment only up until sixty (60) days from the date of the original payment. Beyond sixty (60) days, PayPal will not allow refunds. Besides, we are confident that no consumer will need more than sixty (60) days to assess our service quality! Any refund requests after the 60 day period, cannot be therefore processed due to this limitation. |
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| How can I make a payment? |
| Your payments are made through PayPal.com, the largest online payment processing service in the world. You can pay using all major credit cards or debit cards. You do NOT need an account with PayPal.com to make a payment through them to us. |
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| What if I can only pay later? |
| You can pay at any time once your complaint is filed. Please call Consumerdaddy support with your complaint number and inform them that you would like to pay. We will send you an online invoice with instructions on how to pay immediately. |
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